Shoppers Drug Mart
Job title:
Program Manager, Oncology
Company
Shoppers Drug Mart
Job description
Location: 1685 Tech Ave, Mississauga, Ontario, L4W 0A7At Shoppers Drug Mart, we’re innovating health and wellness in Canada. From prescriptions to walk-in clinics, and a beloved loyalty program, we’re caring and supporting our customers in new ways every day.
With more than 1,300 locally owned and operated stores from coast to coast, the Shoppers Drug Mart network is more than a great place to shop, it’s a great place to work. We’re committed to building our talented team who champion collaboration, kindness and inclusivity. Join our team, and help recognize a healthy future for your career and for all Canadians.Why this role is important?Program Manager, OncologySpecialty Health Network (or SHN, as we call ourselves) is a growing division of Shoppers Drug Mart, with a strong entrepreneurial spirit. We pride ourselves in having an awesome work culture and fun environment! We offer competitive salaries, a great benefit package, Shoppers Drug Mart discount, Goodlife gym discount, RRSP/Pensionplans, Employee share ownership plan, professional training and development and many more perks! Shoppers Drug Mart was acquired by Loblaw in 2014, the largest employer in Canada – making your career opportunities within our larger organization – endless!Shoppers Drug Mart Specialty Health Network supports our retail stores to provide the best patient care to patients who require specialty drugs. We provide patient support programs for specialty drug therapies, providing physicians with resources to manage their patients, facilitating reimbursement, and enhancing patient compliance. We deliver superior customer service to patients, healthcare providers and pharmaceutical manufacturers toimprove healthcare outcomes for all stakeholders.We are hiring a Program Manager, OncologyThe Program Manager Oncology will oversee the planning, implementation and tracking of program deliverables and projects. They will ensure the program team successfully delivers the desired result on time and with the most efficient resources. Leadership of key client projects will be in partnership with a Senior Program Manager or Director.What you will doManage oncology program deliverables on time and within scopeEnsure program objectives and KPIs are metParticipate and/or lead in day-to-day client communications and regularly scheduled client meetingsIdentify risks in the program and communicate appropriately with senior management to develop risk mitigation planFacilitate cross functional team meetings, as neededWork with internal stakeholders ensuring all parties understand deliverables and take accountability and ownership of those deliverablesProvide a collaborative environment for the cross functional team for issues to be discussed and resolved effectivelyParticipate in the development and updates required for program contractsProvide input into the budgeting and forecasting as neededAssist quality initiatives including input to CAPAs and auditsAttend relevant conferences to stay up to date on oncology trends and foster positive client / external stakeholder relationships.Report all Adverse Events (AE) and Product Technical Complaints (PTC) immediately or as soon as possible upon becoming aware of the event as per current policies and procedures.Required Skills and Qualifications3-5 years’ account management and/or patient support program management or management experience and/or previous pharmaceutical brand management experience or equivalentExperience in oncology patient support program is an assetOncology therapeutic knowledge and expertise is an assetAn understanding of the external care community including oncologists/hematologist/cancer centers /Drug Access Navigators (DAN)An understanding of oncology or hematology care continuumAn expert level of knowledge of reimbursement mechanisms for oncology medications in the public and private arenasDemonstrated leadershipOutstanding organizational and time management skillsExcellence in assessment, communication, critical thinking and decision makingAbility to effectively communicate across multiple levels of the organizationComputer skills, including MS Project, Powerpoint, Excel, and VisioClient-facing experienceUniversity degree or equivalent industry-related experienceBilingualism is an assetShoppers Drug Mart Inc. recognizes Canada’s diversity as a source of national pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.Please Note: If you have Employee Self Service (ESS) on Workday, apply to this job via the Workday application.Why work at Shoppers Drug Mart?Acting as consultants, supporting internal customers and the Associate-Owners, you will get experience unique to the retail industry while working for an award-winning national brand. Benefit from a purchase discount program, competitive pay and online learning through Academy.Take ownership of your work and find more ways to care about your work, co-workers, customers and community.How You’ll Succeed:At Shoppers Drug Mart Inc., we seek great people to continually strengthen our culture. We believe great people model our values, are authentic, build trust and make connections.If that sounds like you, and you are open-minded, responsive to change and up to the challenges provided in a fast-paced retail environment, apply today.Employment Type: Full timeType of Role: RegularShoppers Drug Mart Inc. recognizes Canada’s diversity as a source of national pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.Please Note: If you have Employee Self Service (ESS) on Workday, apply to this job via the Workday application.#EN #SS #ON
Expected salary
Location
Mississauga, ON
Job date
Sat, 03 May 2025 04:33:02 GMT
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