Product Designer I – Remote, Canada

WhereTo is a business travel startup from San Francisco that evolved into an agile development and design studio within the Flight Centre family. We build travel solutions used by some of the largest companies on the planet – we have just one goal: making business travel better for everybody.

WhereTo provides an AI-powered travel platform for corporate travel. Their platform uses machine learning algorithms to recommend personalized travel options based on a traveler’s preferences, company policies, and budget. WhereTo’s technology also allows for real-time travel tracking, reporting, and cost analysis, enabling companies to optimize their travel programs and reduce costs.

To learn more about WhereTo click HERE

About The Opportunity

WhereTo is seeking a talented and creative Product Designer to join our team. WhereTo is a nimble, startup minded team within Flight Centre Travel Group focused on building the next-generation business travel platform that serves two of Flight Centre’s main business travel brands, Corporate Traveller and FCM.

As a Product Designer, you will be an integral part of the design and development process, shaping the user experience and visual aesthetics of our next-generation business travel platform. This role requires a keen eye for detail, a passion for user-centered design, and the ability to collaborate with cross-functional teams.

If you are a passionate and creative designer who thrives in a collaborative environment and is excited about shaping the future of business travel experiences, we encourage you to apply. Join us in creating intuitive and visually stunning solutions for our users.

Key Responsibilities

• User-Centered Design:
• Work with the product manager and user research team to conduct user research to understand user needs, behaviors, and pain points.
• Translate user insights into design solutions that enhance the overall user experience.
• Wireframing and Prototyping:
• Create wireframes, user flows, and interactive prototypes to communicate design concepts.
• Iterate on designs based on feedback, user testing, and evolving project requirements.
• Visual Design:
• Transform design solutions into visually appealing and detailed mock-ups while ensuring alignment with brand guidelines.
• Actively contribute to and utilize the shared design component library to maintain consistency across the platform.
• Collaboration with Cross-Functional Teams:
• Work closely with product managers, tech leads, researchers, and other stakeholders to understand project goals and requirements.
• Collaborate with engineers to ensure the implementation of designs aligns with the intended user experience.
• Usability Testing:
• Plan and conduct usability testing sessions to gather feedback and insights for continuous improvement.
• Analyze usability test results and iterate on your designs via data-driven design decisions.
• Stay Updated on Design Trends:
• Stay informed about industry trends, best practices, and emerging design technologies.
• Share insights and contribute to the evolution of the design team’s processes.

Experience & Qualifications

• Education:
• Bachelor’s or associate degree in design, Interaction Design, or a related field.
• Experience:
• Proven experience (3+ years) as a Product Designer preferably working on a SaaS product.
• Experience working on digital products or platforms is highly desirable.
• Experience working in the travel industry or designing online booking experiences is a major asset.
• Design Skills:
• Proficient in design tools – we use Figma.
• Strong visual design skills with a focus on creating intuitive and aesthetically pleasing user interfaces.
• User-Centric Approach:
• Demonstrated ability to empathize with users and advocate for their needs throughout the design process.
• Experience conducting user research and usability testing.
• Collaboration:
• Excellent communication and collaboration skills, with the ability to effectively present and justify design decisions.
• Adaptability:
• Ability to adapt to evolving project requirements and priorities in a fast-paced, dynamic environment.
• Portfolio:
• A strong portfolio that demonstrates a range of design projects and your process from concept to final implementation.

Work Perks! – What’s in it for you:

FCTG is renowned internationally for having amazing perks and an even better culture. We understand that our people are our most valuable asset. It is the passion and dedication of our teams that keep the company on top of the industry ladder. It’s also why we offer some great employee benefits and perks outside of the norm.

• Enjoy the freedom and flexibility of a hybrid work structure that combines both remote and in-person work.
• Have fun: At the heart of everything we do at Flight Centre is a desire to have fun.
• Reward & Recognition: Celebrate the success of yourself and others at our regular Buzz Nights and at the annual Global Gathering – You’ll have to experience it to believe it!
• Use your smarts: Our people use their quick thinking, expertise, and tenacity to always figure things out.
• Love for travel: We were founded by people who wanted to travel and want others to do the same. That passion is something you can’t miss in our people or service.
• Personal connections: We are a big business founded on personal relationships.
• Diversity, Equity & Inclusion
• Diversity Day: paid leave to observe holiday or cultural celebration of your choice
• Employee Resource Groups (Racial Equity, Gender Equity, LGBTQ2IA+, Accessibility, Environmental Justice)
• DEI education
• Commitment to fair practices such as regular equity assessments and inclusive recruitment protocols
• A career, not a job: We offer genuine opportunities for people to grow and evolve
• We back our people all the way: We are strongly committed to supporting every single employee in their professional and personal development.
• Giving Back: Proud Corporate Social Responsibility program supporting nominated charities through Workplace Giving, volunteering and fundraising
• Employee giving program
• Office Environmental Program
• Many of our offices are Leadership in Energy and Environmental Design (LEED®) Gold certified buildings
• 1 Volunteer Day per Calendar Year

Benefits Include:

• Generous paid time off policy
• Travel perks/discounts
• Health & Wellness Programs and Employee Financial Wellness Services
• National/International Award Nights and Conferences
• Group benefits including extended health care, dental and vision, gender affirming care, fertility care
• Insurance including life, AD&D, critical illness, long term disability
• Employee Assistance Program
• RRSP/RPP with matching
• Tuition Reimbursement Program
• Employee Share Plan – Ability to purchase company stock on Australian Stock Exchange with partial company match, subject to terms and conditions
• Global career opportunities in a network of brands and businesses

#LI-AG1#FCB#LI-Remote

Location – Remote, Canada

If this sounds like the opportunity you have been waiting for then APPLY NOW.

The role can be performed onsite, remote or on a hybrid schedule, in compliance with the Company’s Remote and Flexible Work Policy.

This position may be performed remotely anywhere within Canada in accordance with the company’s Remote and Flexible Work Policy except for the province of PEI

For this position, we anticipate offering an annual salary of $70,000. Base salary is dependent on relevant factors, including experience, geographic location, and job requirements.

We thank all candidates for their interest; however, only those selected to continue in the process will be contacted.

Our number one philosophy? Our people. Flight Centre Travel Group’s promise is to provide an environment with equality of respect, dignity and opportunity for all our employees. We value an inclusive and supportive workplace which truly reflects the diversity of our society.

We are committed to providing a barrier-free pathway throughout our recruitment process. We welcome accommodation requests to make our hiring and onboarding experience as accessible as possible. Please advise us about accommodation needs at any point by contacting our Recruitment Team at fccareers@flightcentre.ca

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