Process Analyst

Job title:

Process Analyst

Company

Royal Mail

Job description

​
Job reference 319615
Process Analyst
Competitive salary plus , 10% annual bonus potential, 25 days annual leave plus bank holidays and a company pension scheme with highly competitive contribution rates
Permanent, Full time
London or Sheffield based x3 days a weekExtra Benefits

• RMG Share Schemes – partnership and matching share offer
• Family friendly support – enhanced maternity pay, paternity leave, adoption leave and shared parental leave
• Discounts and offers – there are more than 800 offers to help you save on things like groceries, days out, holidays and your household bills*.
• Supportive and generous company sick pay
• Your Wellbeing – you and your family have 24/7 access to services and tools to help you get the most out of life. From your physical and mental health to financial and social support and advice. It’s free, and it’s for everyone.

*Available only to perm employees​Process Analyst will be working as part of an exciting transformation team in the IA Centre of Excellence, responsible for liaising with Process Owners and SME’s to identify potential simplification/IA opportunities, defining and approving selection criteria and determining and agreeing potential business benefits through qualitative and quantitative reviews of end to end business processes. Ensuring processes are standardised, simplified or eliminated before IA automation is undertaken using Agile methodology and toolsKey Accountabilities:

• Engage with process owners and related stakeholders to establish the scope and objectives of process reviews and establish support requirements in the business owner space.
• Construct project plans to support each process review, and subsequent development activity, to ensure comprehensive stakeholder engagement and realistic timescales for each review – noting cross functional touch points.
• Undertake reviews of complex business processes using a LEAN methodology toolkit, to identity and deliver improvements through standardisation, simplification, elimination, and automation.
• Gather, analyse, and understand relevant data to produce “as is” process maps, highlighting key inputs, outputs, immediate opportunities for process improvement and potential savings available.
• Design and agree the “to-be” process maps embedding agreed process improvements.

Skills needed for the role:

• Technical process re-engineering experience and qualifications in either LEAN, Six Sigma, or WCM techniques would be an advantage.
• Creative, commercial and inspirational problem-solving skills
• Ability to challenge and influence across a wide range of stakeholders, including senior levels of the organisation.
• Able to demonstrate dealing with challenging environments
• Strong communication skills,
• Delivering Results – ensuring delivery of the most important priorities, measuring progress, and ensuring accountability against key metrics.
• Making Sense of Data – data driven but able to focus on value by collecting, analysing, auditing, and interpreting information needed to manage process improvement

Next StepsThe next stage of the selection process will be a face to face/virtual interview consisting of competency based and role specific questions.Trust forms the foundation of everything we do in Royal Mail. We want to be transparent about what kind of qualities we are looking for and build trust from the very beginning of your journey with us. The first step is your interview, and we mean ‘your’ interview. We want to give you the opportunity to shine. To enable you to do this, we will provide you with your interview questions ahead of the interview taking place. This will allow you time to prepare, and ensure you have your best examples in mind. Royal Mail Group values both trust, and our people.We don’t expect every candidate to meet the full criteria for the role. If your experience looks a little different from the job requirements, but you feel you have the relevant skills to bring value to the role, we’d love to learn more about you.Royal Mail are proud of our diverse employee network groups and the active role they play to support belonging and encourage a positive work environment. We are firmly committed to inclusion and passionate about our people representing the communities we serve.We are happy to support your need for any adjustments during the application and hiring process. Please share the details within your application if required.We are Forces family friendly and a Gold signatory to the Armed Forces Covenant. We welcome applications from ex-Armed Forces personnel, reservists, veterans, cadet instructors and military spouses/partners.For more information on Royal Mail Group and our values please click here:Closing Date: . Please note, this advert may close early if the appropriate number of applications has been reached.#LI-POST​

Expected salary

Location

London

Job date

Fri, 22 Nov 2024 23:49:13 GMT

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