Parts Administrator

Overview

MEPPI’s Service Center Division (SCD) is seeking a detail-oriented and customer-focused Parts Administrator to support the execution of all parts-related orders and requirements. In this role, you will manage parts sales, stocking, tracking, and on-time delivery for customer orders and warranty parts, ensuring high service levels and operational excellence.

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What You’ll Do

Manage Parts Proposals & Quotations: Analyze customer requests for quotation (RFQs) and prepare detailed parts proposals that meet technical requirements while achieving margin objectives; interface with customers to clarify scope and proposal details as needed.

Secure Approvals & Submit Proposals: Obtain appropriate internal approvals in accordance with MEPPI’s Limits of Authority policy and submit approved proposals to customers.

Coordinate Commercial Negotiations: Act as the liaison between customers and Product Line Managers to negotiate proposal terms and conditions.

Develop Parts Documentation: Prepare breaker-specific replacement parts lists, custom part matrices, and replacement part documentation as required.

Process Parts Orders: Enter parts orders against HVSD Service Repair Orders (SROs) within the company business system.

Recommend Spare Parts Strategies: Determine and recommend appropriate spare part quantities to support customer emergency and non-emergency needs.

Support ITAMI Collaboration: Work with ITAMI to identify, source, and respond to customer inquiries related to spares and replacement parts; collaborate with Purchasing to procure required materials.

Coordinate Weekly Parts Activities: Organize and lead weekly parts meetings to ensure accuracy of service work orders and parts order schedules.

Ensure Timely Delivery: Coordinate with warehouse personnel to ensure customer and field service parts deliveries meet weekly schedules; proactively communicate potential shipment delays to appropriate stakeholders.

Support Engineering Coordination: Collaborate with Engineering on localized designs, new parts, and obsolete part replacements.

Manage Special Packaging Needs: Order crates and special packaging required for parts and project shipments.

Represent the Division Professionally: Support SCD goals by working collaboratively with customers and internal departments while maintaining a positive, professional image.

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What You Bring

Education & Experience:

• Associate’s degree in a technical field
• Minimum of 3 years of experience in manufacturing, service, or parts administration, or an equivalent combination of education and experience

Technical Knowledge:

• Intermediate knowledge and experience with electromechanical equipment parts
• Ability to read, interpret, and create technical parts-related documentation

Skills & Attributes:

• Intermediate interpersonal and communication skills
• Strong analytical and problem-solving abilities
• Ability to manage multiple projects and work effectively in a team environment

Technology Proficiency:

• Intermediate computer skills with emphasis on Microsoft Office and ERP/MRP systems

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What’s in It for You?

• Comprehensive Health Coverage: MEPPI pays 90% of the cost for medical, dental, and vision plans.
• Retirement Plans: 401(k) with up to 4% company match.
• Generous Paid Time Off: Begin earning vacation after just 90 days, plus 12 paid holidays per year.
• Career Development: Training programs and educational assistance to support professional growth.
• Exclusive Employee Perks: Profit sharing, free access to our 24/7 fitness center in Warrendale, PA, and participation in MEPPI’s Wellness Program.

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Why MEPPI

At MEPPI, you’re more than part of a team—you’re part of a mission to deliver reliable and innovative power solutions. As a U.S. affiliate of Mitsubishi Electric, we offer a collaborative environment where precision, accountability, and customer focus drive success.

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About Us

Mitsubishi Electric Power Products, Inc. is a leader in the North American power systems, rail transportation, and service solutions markets. Join us and be part of a global team shaping the future of energy reliability.

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Equal Opportunity Employer

MEPPI is committed to creating an inclusive workplace. We welcome applications from all backgrounds and ensure every candidate is considered fairly.

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Notice to Agencies and Search Firms

MEPPI is not accepting unsolicited resumes from agencies or search firms for this job posting. Resumes submitted without a signed search agreement will become the property of MEPPI, and no fee will be paid if a candidate is hired as a result of an unsolicited referral.