Parks Ranger – Parks Administration Offices

The functions listed below are those that represent the majority of the time spent working in this class. Management may assign additional functions related to the type of work of the job as necessary.

Maintains a safe and enjoyable experience for all staff and visitors by providing superior customer service, explaining and interpreting rules, regulations, fees and enforcing the Customer Code of Conduct and suspension process.

Maintains high visibility and consistent interaction with park patrons and staff patrolling by foot or other modes of transportation that may include truck, bicycle, boat, and or cart.

Patrols assigned park areas to locate any hazardous or unsafe conditions to protect patrons, staff and property; investigate and report hazards, takes appropriate corrective action as applicable, and reports unusual or suspicious circumstances to management, emergency responders, and/or police. Performs basic first aid, assisting first responders as applicable.

Identifies unsecured assets and reports to management.

Documents, collects, provides data to assist law enforcement as required.

Communicates with managers, supervisors, administrative staff, volunteers, and the public to promote a positive image of the parks and recreation division.

Assists with planning and implements equipment setup for special events; Directs and controls crowds during events and programs.

Assists in planning and overseeing contracted security for events, programs, and everyday patronage of a large-scale park system.

Assists in interpretive, cultural, and environmental education.

Secures wildlife and other animals that are injured or stray and transports to appropriate facility and/or contacts the proper authority for assistance.

Reinforces Broward County’s security and safety messages and best practices for a coordinated operation division wide.

Performs related work as assigned.

• Decision Quality:
  Makes good and timely decisions that keep the organization moving forward. Knows when to act independently and when to escalate issues. Integrates various inputs, decision criteria, and trade-offs to make effective decisions. Typically makes good independent decisions.
• Action Oriented:
  Takes on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. Identifies what needs to be done and acts quickly. Shows optimism and enthusiasm that affects others positively. Works independently but knows when to ask for help.
• Plans and Aligns:
  Plans and prioritizes work to meet commitments aligned with organizational goals. Gains a clear understanding of the main tasks needed to complete work in the right sequence. Identifies the support and resources needed to carry out plans; delivers on time at an acceptable quality level.
• Ensures Accountability:
  Holds self and others accountable to meet commitments. Holds self to high standards and consistently honors policies, procedures, and work requirements. Scrupulously ensures all work is correct.?
• Drives Results:
  Consistently achieves results, even under tough circumstances. Does what is necessary to meet goals and deliver expected results with acceptable quality. Shows consistent effort to complete even unpleasant or routine tasks in a timely manner; maintains work focus despite obstacles or setbacks.
• Manages Conflict:
  Handles conflict situations effectively, with a minimum of noise. Takes a positive approach to conflicts; helps dispel tension; seeks guidance and feedback on managing conflict; delivers controversial viewpoints candidly and sensitively; does not take arguments personally.
• Interpersonal Savvy:
  Relates openly and comfortably with diverse groups of people. Grasps others’ more obvious social cues and responds appropriately; shows tact and sensitivity in difficult interpersonal situations. Maintains productive relationships with a wide variety of people and from a range of backgrounds.
• Communicates Effectively:
  Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences. Listens attentively and takes an interest. Keeps others well informed; conveys information clearly, concisely, and professionally when speaking or writing.
• Courage:
  Steps up to address difficult issues, saying what needs to be said. Discusses tough issues with a frank and forthcoming approach; faces adversity and accepts challenges. When confronted, takes ownership and responds appropriately.
• Self-Development:
  Actively seeks new ways to grow and be challenged using both formal and informal development channels. Demonstrates strong commitment to own development by continuously updating knowledge, skills, and abilities. Shows strong enthusiasm for seeking learning opportunities.

Physical demands refer to the requirements for physical exertion and coordination of limb and body movement.

Performs light work that involves walking or standing most of the time and involves exerting up to 50 pounds of force on a regular and recurring basis, or skill, adeptness and speed in the use of fingers, hands or limbs on repetitive operation of mechanical or electronic office equipment or tools and equipment within moderate tolerances or limits of accuracy.

Unavoidable Hazards (Work Environment)

Unavoidable hazards refer to the job conditions that may lead to injury or health hazards even though precautions have been taken.

Involves routine and frequent exposure to animals/wildlife.

All Broward County employees strive to demonstrate the County’s four core behavioral competencies.

• Collaborates: Building partnerships and working collaboratively with others to meet shared objectives.
• Customer focus: Building strong customer relationships and delivering customer-centric solutions.
• Instills trust: Gaining the confidence and trust of others through honesty, integrity, and authenticity.
• Values differences: Recognizing the value that different perspectives and cultures bring to an organization.

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Americans with Disabilities Act (ADA) Compliance

Broward County is an Equal Opportunity Employer committed to inclusion. Broward County is committed to providing equal opportunity and reasonable accommodations to qualified persons with disabilities. We support the hiring of people with disabilities; therefore, if you require assistance due to a disability, please contact the Professional Standards Section in advance at 954-357-6500 or email Profstandards@broward.org to make an accommodation request.

County-wide Emergency Responsibilities

Note: During emergency conditions, all County employees are automatically considered emergency service workers. County employees are subject to being called to work in the event of a disaster, such as a hurricane, or other emergency situation and are expected to perform emergency service duties, as assigned.

County-wide Employee Responsibilities

All Broward County employees must serve the public and fellow employees with honesty and integrity in full accord with the letter and spirit of Broward County’s Employee Code of Ethics, gift, and conflict of interest policies.

All Broward County employees must establish and maintain effective working relationships with the general public, co-workers, elected and appointed officials and members of diverse cultural and linguistic backgrounds, regardless of race, color, religion, sex, national origin, age, disability, marital status, political affiliation, familial status, sexual orientation, pregnancy, or gender identity and expression.