Operations Pensions Administrator

Job title:

Operations Pensions Administrator

Company

Gallagher

Job description

Job Description:IntroductionDiscover a world of endless possibilities at Gallagher Benefit Services, where you’ll have the power to shape the future of workplaces across industries. As a member of our team, you become the driving force behind positive change, helping clients build environments where employees thrive. Embrace the opportunity to impact lives, unlock potential, and create a legacy of remarkable transformation.We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply.
OverviewWe are seeking a highly organized and detail-oriented individual to join our team as a Pensions Associate (Operations). As a Pensions Associate, you will play a crucial role in reviewing and logging casework, ensuring the accuracy and completeness of information before passing it over to the administration team for processing.
How you’ll make an impact

• Carry out administration tasks in a timely manner, following internal processes and company policies
• Manage workload efficiently, considering time required for peer review
• Connect with scheme members through various channels, including email, letter, and telephone
• Prepare member correspondence and input data into client reports
• Collaborate with team members and build relationships with supporting teams
• Provide support to team members and assist the Team Leader as required
• Engage and be visible with team members and the Team Leader throughout the day
• Assist the administration team when necessary

About You

• Previous experience in administration would be advantageous
• Ability to process, collect, and input data accurately
• Strong prioritization skills to meet deadlines and disclosure requirements
• Excellent communication skills to handle queries via telephone, letter, and email
• Ability to work effectively as part of a team
• Proficiency in Microsoft Office Suite
• Knowledge of pensions and retirement plans would be beneficial
• Strong problem-solving skills and ability to think critically
• Ability to maintain confidentiality and handle sensitive information
• Ability to adapt to changing priorities and work under pressure
• Strong interpersonal skills and ability to build relationships with clients and colleagues
• Ability to learn new systems and processes quickly
• Professional and friendly demeanor
• Strong organizational and time management skills
• Ability to work well under minimal supervision
• Experience in customer service would be beneficial
• Ability to handle difficult or challenging situations with integrity and empathy
• Strong problem-solving and analytical skills
• Proficiency in database management systems would be advantageous
• Ability to adapt to new technology and software systems
• Flexibility to work occasional evenings and weekends
• Dedication to continuous learning and professional development

#LI-TM2
Compensation and benefitsOn top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days
• Defined contribution pension scheme, which Gallagher will also contribute to
• Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x
• Income protection, we’ll cover up to 50% of your annual income, with options to top up
• Health cash plan or Private medical insurance

Other benefits include:

• Three fully paid volunteering days per year
• Employee Stock Purchase plan, offering company shares at a discount
• Share incentive plan, HMRC approved, tax effective, stock purchase plan
• Critical illness cover
• Discounted gym membership, with over 3,000 gyms nationally
• Season ticket loan
• Access to a discounted voucher portal to save money on your weekly shop or next big purchase
• Emergency back-up family care
• And many more…

We value inclusion and diversityInclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities.We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know.Should you require reasonable adjustments to your application, please get in touch with . If you’d prefer to speak on the phone, please request a call back, leaving details, so we get in touch.Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities.Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Expected salary

Location

Bristol Area

Job date

Wed, 25 Sep 2024 00:44:18 GMT

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