Operations Manager

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Job Description

The Operations Manager ensures a fully accountable, well-managed and results-oriented Country Office (CO). You will contribute your operational expertise to facilitate effective delivery of UNFPA country programme, which aims to realize 2030 Development Agenda in order to make a positive difference in lives of millions of people. Participating in

inter-agency coordination through the UN Operations Management Team (OMT), you will foster a collaborative, client-oriented approach towards the UNFPA CO team, UNFPA Implementing Partners and UN community, supporting effective communication and cooperation with Regional Office (RO) and Headquarters (HQ) as necessary.

You would be responsible for:

In close collaboration with programme team and senior management, contributing to effective implementation, financial monitoring and reporting on country programme and projects results and achievements.
Contributing to strategic and efficient management and oversight of financial resources ensuring a risk-based approach and compliance with UNFPA financial regulations, rules, policies and procedures, well-functioning performance tracking, reporting and internal control structures and mechanisms, timely implementation of audit recommendations.
Managing day-to-day office operations, ensuring smooth running of the office and provision of high quality and timely service delivery by the operations team in a client-oriented manner.
Addressing operational bottlenecks in a proactive manner, advising when deviations from regulations may be required, and proposing alternative solutions to meet outcomes.
Monitoring and facilitating execution of financial, administrative, ICT, logistics and travel services, asset and inventory management, premises and common services; maximizing efficiency and effectiveness, streamlining and simplifying internal processes.
Assessing operational requirements for implementation of the country programme, ensuring optimal logistics and administrative support of the office and projects.
Supporting effective national execution of UNFPA activities, monitoring and building capacity of UNFPA Implementing Partners specifically focusing on sound financial management, conducting assurance activities in line with HACT framework.

Overseeing administrative processes in line with corporate procedures, ensuring timely provision of goods and services for the CO; securing required clearances and undertaking negotiations and effectively performing contract management processes.
Supervising operations team, including out-sourced operations personnel at the CO
Participating in inter-agency meetings/ or leading OMTs or inter-agency mechanisms, and contributing to operational and management aspects of the UN reform (Business Operations Strategy, Common Back Office, Harmonized Approach to Cash Transfers), as well as ensuring UNFPA interests are reflected in activities related to e.g. common services and premises, financial arrangements security and etc.
Supporting a continuous flow of up-to-date information between the CO and the Regional Office and HQ
Performs other duties as assigned by the supervisor.

Qualifications and Experience:

Education:

Advanced degree in business administration, public administration, finance, accounting, social science or a related discipline.

Knowledge and Experience:

Minimum of two years of relevant experience in administration or finance, , .
Progressively responsible experience in operations with UN or International NGO is desirable.
Ability to supervise and lead.
Ability to work in a multicultural environment, strong inter-personal, coordination and communications skills. Ability to build effective relationships.
High integrity standards, strong capacity for sound judgement and capability to work with limited supervision.
Proficiency in current office software applications, ERP and corporate ICT systems.

Languages: