Operations Coordinator

Company Description

We are SGS – the world’s leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world. Our brand promise – when you need to be sure – underscores our commitment to trust, integrity and reliability.

SGS’s Natural Resources business line powers the mining, energy, and resource sectors with expert testing, inspection, and certification. From exploration to trade, SGS helps clients boost efficiency, stay compliant, and reduce risk—backed by cutting-edge labs, digital tools, and a global network.

• Role: Operations Coordinator
• Job Type: Permanent
• Location: West Thurrock
• Hours: 40 hours per week, Monday to Friday (08.30am to 5pm or 09am to 5.30pm)
• Salary: From £29,000 depending on level of experience
• Industry: Natural Resources (Agriculture)

Job Description

We are currently seeking a proactive and detail-oriented Operations Coordinator to join our dynamic Trade Inspection Services team. This role is essential in supporting the administrative and operational functions that ensure the smooth day-to-day running of our Agriculture and Minerals Trade and Logistics Department.

As the first point of contact for clients and site visitors, you’ll play a key part in maintaining our high standards of service and safety. This is a varied and rewarding role where no two days are the same – ideal for someone who thrives in a fast-paced environment and enjoys working collaboratively.

Key Responsibilities:

• Provide comprehensive administrative and operational support to the department
• Respond promptly and professionally to client enquiries
• Greet and manage visitors to the site, ensuring adherence to all safety protocols
• Support the coordination of trade logistics and inspection services
• Maintain accurate records and ensure smooth communication between teams
• Use Microsoft Office and internal databases to manage daily tasks

Qualifications

We are looking for a candidate with strong administrative experience and a background in customer service – ideally within a shipping, logistics, or trade environment. You will be confident, well-organised, and able to manage your workload effectively.

Essential Skills & Qualifications:

• Proven experience in administration and customer service
• Proficient in MS Office (Word, Excel, Outlook); database experience desirable
• Excellent planning, organisational and communication skills
• A proactive team player with a flexible and adaptable approach
• A willingness to learn and embrace professional development

Additional Information

At SGS, we believe in rewarding our employees for their hard work and commitment. As part of our team, you would be eligible for:

• Performance related bonus (discretionary and subject to eligibility criteria)
• Private medical cover (subject to eligibility criteria)
• Competitive pension scheme + Life Assurance
• Generous Annual Leave allowance (increasing with service) plus bank holidays
• Retailer Discounts
• Enhanced maternity/paternity and adoption pay
• Length of Service Awards
• Christmas Vouchers
• Health & Wellbeing initiatives
• An additional day off for your birthday
• Discounted Gym Membership

SGS is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, colour, religion, sex, national origin, disability, age, marital status, sexual orientation, gender identity or expression, genetics, status as a protected veteran, or any other characteristics protected by law.

APPLY NOW for full consideration, if you are selected for an interview, or further consideration, we will be in touch with you directly.

Read Full Description