Operations Assistant

Job title:

Operations Assistant

Company

Cox Automotive

Job description

The RoleThe operations team is a core part of the Auction business, made up of various functions Yard team, Inspections, VCP and Imaging. Team members are responsible for ensuring all processes within their department run efficiently and support the smooth operation of the day-to-day function. Ensuring sales are delivered successfully in line with the vendor SLA requirements and customer service excellence is met at all times.Scope of Role:
Responsible for ensuring the smooth running of the yard operation, through timely vehicle movements and working within Auction processes and procedures, adhering to HSE requirements at all times.Objectives for Role:

• To arrange and support the organisation and display of vehicles prior to auction on behalf of the company and vendors
• To drive any vehicles as instructed by your line manager for which you are licenced to drive (which could include collections/deliveries)
• To assist in the manoeuvring of vehicles in order to provide a tidy and orderly appearance in the Yard
• Ensure all vehicles are correctly presented with appropriate paperwork i.e. pre-sale literature
• Ensuring that the on site process for key storage is followed and to ensure that keys can be tracked and traced
• To drive in a correct and proper manner in line with site rules/policies and HSE requirements, to treat all vehicles with respect and adhere to the specific security requirements, in particular vehicle security and the key policy
• To help locate and move vehicles for the valet team
• To observe all health and safety rules and take all reasonable care to promote the health and safety at work for others.
• To support/operate the imagery process
• To support/operate the pre-inspection process
• To support/operate any ad hoc processes that are required to support the auction operations department and or customer collections/deliveries or general duties
• To support/operate entry/exit control areas and relevant key holding areas within the operations function
• To support/operate the stock check and reconciliation process
• To ensure you conduct yourself in a calm, polite and courteous manner whilst dealing with customers and team members

Skills, Knowledge and Experience:

• Observe health and safety regulations and guidelines at all times.
• Ensure that vehicles are moved in a timely manner.
• To have a basic knowledge of HSE legislation
• To be able to operate the required technology hardware for the specific operational functions
• The ability to drive a variety of vehicles with all types of ignition procedures and transmissions

STRICTLY NO AGENCIES PLEASE:We work with a carefully selected set of recruitment agencies and we’re not looking to add to our PSL.We do not accept unsolicited agency CV’s sent to the recruitment team or directly to the hiring manager. We will not be responsible for any fees related to unsolicited CV’s#INDORWho we areCox Automotive is the world’s largest automotive service organisation. We
provide dependable solutions that improve performance and profitability
throughout the vehicle lifecycle to manufacturers, fleets, and retailers.
Our businesses are organised around our customers’ core needs across vehicle
solutions, mobility, remarketing, funding, and retail.The BenefitsTestimonialsAneliese Platts
Senior Designer “The people that work here are what sets Cox Automotive apart. We genuinely work as a team, and I feel the same level of support everywhere in the business. Working here is like a family away from home, but most importantly we have fun whilst doing it!”Ann Fairbanks
Executive PA & Business Support “I wouldn’t be where I am today without Cox Automotive. The company has real culture of learning, pushing the boundaries and making YOU better. It’s all built on strong values that are more than just words, they’re acted on every single day.”Gemma Hepple
National Operations Manager “In my nine years here, Cox Automotive has allowed me to learn, grow and hone my skills. There’s a real commitment to inclusion and diversity and today I am proud to be in what was historically perceived to be a ‘man’s’ role.”

Expected salary

£26037 per year

Location

Colchester, Essex

Job date

Thu, 15 May 2025 07:04:43 GMT

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