Operations Administrator – Permanent – Full Time

Looking for a job that gives you the security of working for a big company but the satisfaction of doing something meaningful as a valued member of a small, supportive team?  Why not join our Electronic Monitoring service?

What is “Electronic Monitoring”?

Electronic Monitoring is the use of Radio Frequency technology to monitor an individual’s compliance with an order imposed upon them by an issuing authority such as a Sheriff Court.

Individuals who are subject to Electronic Monitor will wear a monitoring device commonly referred to as a “Tag” and have a further monitoring device installed within their premises.

G4S, an allied universal company, is the Electronic Monitoring Service Provider for Scotland. G4S instals the equipment, monitors individual’s compliance and reports any non-compliance to the relevant authority.

What does the role entail?

We have an exciting opportunity for an Operations Administrator to join our team. The role is permanent, full time with a fixed day shift pattern Monday to Friday. Exact hours to be agreed with offer of employment. Based at Duart House, Bellshill, Scotland ML4 3PR. The role is to deliver high quality, professional administrative support to the electronic monitoring Operations in line with the policies and procedures as agreed with the Scottish Government. In return, you will receive a salary of £27,656.65 per annum based on full time 40 hrs, 28 days holiday, entry into a contributory pension scheme and free parking.

Key Responsibilites/Accountabilites 

• Provide general clerical and administrative support so that the needs of the functional/departmental team are met
• Maintain effective work systems, ensuring that all correspondence, inquiries, queries and documentation is dealt with in a professional manner that meets requirements.
• Organise and coordinate meetings, accommodation, venues, room, car hire, refreshment and travel bookings
• Maintain comprehensive stocks of all consumables, forms and documentation required by the operation/department so that it is available when required, including purchase ordering, invoice processing and payments
• Assist in the collation of information and produce reports in line with visual standards, to meet company and contractual requirements including hours, leave , and all payments associated for payroll purposes
• Process and collate statistics through spread-sheets and databases to meet company deadlines.
• Support recruitment drives including vetting applicants to ensure all requirements are met
• Provide clerical support including, minute taking, photocopying, and other tasks supported by Google office systems
• Provide in house support to HR shared services in relation to new contracts or changes to contracts that require administrative duties.
• Act in accordance with security and operational instructions at all times to ensure the maintenance of security within the secure environment

Key Competencies 

• Acting Professionally
• Delivering Objectives
• Supporting and Working with Others
• Delivering Great Customer Service

Skills & Knowledge (Essential)

• Experience of working quickly and accurately with a high level of attention to detail
• Ability to use Word, Excel, PowerPoint Gmail & Calendar
• Discretion and working on own initiative to deliver objectives

Skills & Knowledge (Desirable)

• Experience of providing admin support
• Understanding of HR and payroll practices

Please note, this role does not qualify for a visa under the current Government guidelines therefore to be considered for this role you must already have the right to work in the UK. Re-location costs will not be granted. You must live within a reasonable commuting distance of the National Monitoring Centre in Bellshill.

The recruitment process 

Online application submitted 

Email with link to complete full application form via google forms

10 Minute telephone interview

In Person competency based interview

Vetting which involves a vetting meeting 

Upon completion of successful vetting, offer of employment and start date given

Allied Universal, a leading security and facility services company, provides proactive security services and cutting-edge smart technology to deliver tailored, integrated security solutions that allow clients to focus on their core business. Our acquisition of G4S in 2021 expands our footprint and infrastructure on a global and local level. Through our vast network of more than 800,000 employees, we leverage global best practices in communities all over the world. Operating in around more than 80 countries with revenues of $18 billion, we are supported by efficient processes and systems that can only come with scale to help deliver our promise locally: keeping people safe so our communities can thrive. We believe there is no greater purpose than serving and safeguarding customers, communities, and people in today’s world. Allied Universal is There for you;. For more information, please visit http://www.aus.com

Read Full Description