Nine Twenty
Job title:
New Advert – Glasgow
Company
Nine Twenty
Job description
Subject Matter Expert – InsolvencyLocation: GlasgowSalary: £40,000 per annum + benefitsAbout the RoleA market leader in insolvency software is undergoing a major transformation with the launch of a next-generation SaaS platform. As part of this development, they are looking to hire experienced insolvency professionals to join their expanding product team as Subject Matter Experts (SMEs).This is a strong opportunity for candidates with hands-on IPS (Insolvency Practitioner Software) experience who are looking to transition into a client-facing, product-focused role supporting training, implementation, and product development.Key Responsibilities
- Provide support to clients by resolving queries across a suite of insolvency products
- Develop a thorough understanding of the new SaaS platform and its functionalities
- Guide clients through onboarding and system migration
- Act as a central contact for client transition and implementation projects
- Create digital training materials using platforms such as WalkMe, including written guides, videos, and other documentation
- Analyse and map client workflows to support accurate product adoption
- Collaborate with internal teams to test new features and provide feedback
Requirements
- In-depth knowledge of both corporate and personal insolvency processes
- Practical experience using IPS or similar insolvency software
- Familiarity with IPS SQL (advantageous but not essential)
- Strong communication skills, with the ability to simplify complex processes
- Well-organised, proactive, and able to meet project deadlines
- Confident in delivering virtual and in-person training
- Competency in Microsoft Office tools
Benefits
- Competitive salary and discretionary bonus
- Hybrid working model with flexibility
- 25 days annual leave (increasing with service) plus a birthday holiday
- Private medical insurance
- Employer pension contributions
- On-site parking
- Access to company-hosted social events and industry networking opportunities
- Ongoing personal development and internal progression pathways
ContactFor more information or to express interest in this role, please reach out Jack Harding at 07799128538 or jharding@weareninetwenty
Expected salary
£35000 – 40000 per year
Location
Glasgow
Job date
Sun, 22 Jun 2025 02:24:42 GMT
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