NDC Project Manager

Job title:

NDC Project Manager

Company

American Express

Job description

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.Ready to explore a career path? Start your journey.This role reports to the Director Project Management and supports the PMO of the Amex GBT Supply Marketplace (Amex GBT’s proprietary content aggregation and distribution platform). The Project Manager may be assigned to one or more projects related to the expansion of NDC to more geographies and tools, the planning and deployment of new platform features, the management or documentation for the PMO tools and processes. The role has accountability for project planning. project execution to help efficiently deliver our platform and features. This is a unique opportunity for the job holder to contribute to Amex GBTs NDC growth strategy.What You’ll Do

• Define & maintain deployment project plans, define milestones and created project schedules and ensure timely completion of all workstream tasks.
• Partners with commercial stakeholders to define rollout plans & phases– including pilots. Understand and help communicate exception criteria.
• Document and manage dependencies, risks and issues and ensure NDC is deployed with a do no harm approach to other products and processes.
• Manage communication of deployment plans, issues, risks, and escalations with business stakeholders throughout the project.
• Analyze project stakeholders and manage stakeholder expectations.
• Engage with global teams to ensure alignment with project scope and timelines. Provide professional and detailed status reports on project deliverables.
• Communicate and represent project status in cross-functional steering committee meetings to multiple levels of the organization – if requested.
• Provide NDC deployment and project management expertise when engaging with partner teams.
• Identify and remove obstacles for NDC on all projects to ensure timely completion.
• Coordinate & host project meetings and send meeting notes with clear action items and timelines.
• Contribute to the continuous improvement of the team’s project management tools and processes.
• Maintain strong relationships with counterparts from all teams.
• Limited travel may be required.

What We’re Looking For

• 5+ years travel industry experience, solid understanding airline data flows and tools in the travel industry ecosystem, familiarity with NDC, travel management.
• Travel operations or TMC experience is a plus.
• PMP Certification, 5+ years project management, coordination, planning, and organizational skills, proven experience with agile, waterfall and hybrid project management methodologies.
• Smartsheet Certification, demonstrated advanced user skills, including setting up tools and processes in Smartsheet.
• Excellent process documentation skills.
• Experience in product development / product operations / product deployment.
• Proven ability to work effectively in a complex, diverse, global, matrix and changing environment.
• Excellent written and verbal communication skills.
• Ability to navigate the organization, collaborate effectively with multiple stakeholders and overcome project barriers.
• Excellent time management, juggling tight deadlines with a focus on quality and details.
• Fast learner with the ability to quickly adapt and prioritize focus.
• Solid follow through with minimal
• management.
• Good business & technical acumen.
• Self-starter with strong analytical skills.
• Great consultative and creative problem-solving skills.
• Fluent in English.

Location United KingdomThe #TeamGBT ExperienceWork and life: Find your happy medium at Amex GBT.Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and more.Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.Develop the skills you want when the time is right for you, with global tuition assistance, access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.We strive to champion Diversity, Equity, and Inclusion in every aspect of our business at GBT. You can connect with colleagues through our global Inclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.Wellbeing resources to support mental and emotional health for you and your immediate family.And much more!All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult .What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;” please apply anyway. You may be exactly the person we’re looking for!

Expected salary

Location

United Kingdom

Job date

Wed, 04 Dec 2024 05:59:51 GMT

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