National Professional Officer

OBJECTIVES OF THE PROGRAMME

The WHO Global Service Centre (GSC), Malaysia, provides specialized services to all staff and all WHO offices worldwide in respect of human resources, procurement, finance and support of corporate IT applications and infrastructure. The aim of the GSC is to provide the swift and reliable delivery of a comprehensive array of products and services covering all these fields. The Global Finance team (GFI) and Global Payroll team (PAY) within the GSC provides processing and accounting services for payroll, pension, accounts payable, travel and expenses and awards transactions as set out in the Service Catalogue.

DESCRIPTION OF DUTIES

• Reporting to the Global Finance Services Manager or Global Payroll Manager the position is leading a small team of specialized support staff in the timely and correct processing and accounting services for payroll, pension, accounts payable, travel and expenses and awards transactions as set out in the Service Catalogue.
• Within the delegated authority, the incumbent is assigned all or part of the following responsibilities. However, staff may be rotated and assigned to perform other duties within GFI and PAY as determined by the Coordinator, GFI and the Global Payroll Manager which includes ad hoc assignments, reinforcing other teams or replacing other staff members as required. General duties and responsibilities (for all teams):

The National Professional Officer (Finance) will manage teams covering the following duties: 

• Supervise, brief, motivate and train the team.
• Ensure that service requests and other work requests are distributed to team members in an equitable and transparent manner.
• Ensure that such requests are processed within the turn-around times specified in the Service Catalogue and within the relevant control environment.
• Ensure that all queries from staff or suppliers are processed within the turn-around times specified in the Service Catalogue.
• Ensure effective KPI for support specified in Service catalogue and performance tracker with focus on work progress are properly maintained and monitored.
• Prepare (management) reports on a periodic basis.
• Assist Financial Reporting Manager in the preparation and cleaning of monthly reconciliations.
• Support Audit focal point Lead with Internal and External Auditors by providing requested information and ensuring necessary changes are made when responding to recommendations as instructed by Audit focal point.
• Assist and support in the periodic review of processes and standard operating procedures.
• Provide support in identifying system issues, notify IT Support teams accordingly through respective GFI or PAY Manager/Lead and test subsequent system fixes.
• Make recommendations on process improvements and implemented authorized changes, including changes to system design and subsequent testing.
• Closely collaborate with colleagues in GSC, HQ, ROs and COs, valuing one GSC.
• Perform ad hoc assignments, special projects, and any other related duties when required.
• The four teams in GFI and PAY have team-specific duties over and above those described above.

Payroll and pension team duties:

• Maintenance of staff member’s financial records.
• Process monthly, daily and ad hoc payroll runs.
• Process separations.
• Respond to payslip queries from staff.
• Perform ad hoc assignments, special projects, and all other related duties when required.

Accounts Payable team duties:

• Creation and maintenance of supplier master data records.
• Process supplier invoices, credit memos and advance payments.
• Provide account and payment attestations.
• Process and execute payments, process payment voids and refunds.
• Process travel transactions including travel cancellations and refunds.
• Provide input to separation processing.
• Uploading monthly and mid-month per diem.
• Exception and error handling.
• Perform ad hoc assignments, special projects, and all other related duties when required.

Financial Reporting and controls:

• Reconcile bank accounts.
• Accounts review and analysis, Reporting and reconciliation of GSC managed accounts.
• Perform quality checks, Monitoring and exceptions reporting, Reconcile General Ledger accounts; and prepare journal vouchers and accounting entries as required.
• Actively contribute and participate in month end and year end closure activities.
• Perform ad hoc assignments, special projects, and all other related duties when required.

Awards team duties:

• Donor creation.
• Process awards transactions such as inter alia awards creation, funding distribution and workplan funding.
• Donor agreement review.
• Running automated programmes for Revenue and Receivable generation.
• Reporting and reconciliation of receivables including hedging activities.
• Monitoring and exception reporting.
• Perform ad hoc assignments, special projects, and all other related duties when required.

REQUIRED QUALIFICATIONS

Education

Essential:

• University degree in accounting/financial management, or an equivalent academic qualification complemented by professional training in accounting with formal certification such as CPA, CA, ACCA, CIMA or equivalent.

Desirable:

• A recognized professional qualification such as CA, CPA, ACCA, CIMA or equivalent.

Experience

Essential:

• At least two years of recent relevant experience in accounting/finance administration and payroll.
• Recent relevant experience in the application of IPSAS or IFRS standards (for GFI positions).
• Recent demonstrated experience in a large, international company or organization.
• Experience in using at least one ERP system.
• Proven recent managerial and leadership skills and experience.

Desirable:

• Recent experience in a Finance and HR Shared Services Centre.
• Recent relevant experience in the application of IPSAS or IFRS standards (for PAY positions).

Use of Language Skills

Essential:

• Expert knowledge of English.

Desirable:

• Intermediate knowledge of French.

Source: https://careers.who.int/careersection/ex/jobdetail.ftl?job=2406283