Motor Claims Handler – Insurance

Job title:

Motor Claims Handler – Insurance

Company

Claims Solutions

Job description

Company DescriptionWe help the world see new possibilities and inspire change for better tomorrows. Our analytic solutions bridge content, data, and analytics to help business, people, and society become stronger, more resilient, and sustainable.Job DescriptionNo prior experience necessary. Training is provided. An appetite to learn and transferrable skills are required.We are now looking for several Motor Claims Handlers to join our company, which is recognized by Forbes as the World’s Best Employer and Best Employer for Women.As a Motor Claims Handler, you will ideally have a background in resolving liability and/or working in credit hire. You will proactively seek evidence to determine who is at fault for the accident whilst managing claims to a resolution.The role will predominantly be office-based whilst in training with the ability to work hybrid once training has been signed off.Responsibilities include:

• Handle inbound and outbound calls.
• Request evidence and investigate the circumstances surrounding the accident to determine proximate cause, liability, and confirm indemnity.
• Request relevant documentation to enable an efficient settlement strategy and investigate claimed periods and rates to ensure they are reasonable and not exaggerated.
• Nominate or instruct solicitors when required.
• Identify any possible fraud concerns and manage where applicable.
• Correspond with all relevant parties via telephone, email, or letter whilst ensuring to deliver professional standards of customer service to internal and external customers.
• Manage own caseload efficiently to achieve monthly targets individually and as part of a team, whilst also maintaining a high standard of quality to meet both internal and external audit requirements.

Core Benefits

• 25 days holiday plus Bank Holidays and Wellbeing time
• Smart casual dress
• Participation in the discretionary bonus scheme
• Opportunity to opt into flexible benefits (at a cost to you) including Private Medical Insurance and Travel Insurance
• Access to learning and development resources – including LinkedIn Learning, Coursera, Lean Six Sigma training and exams
• Free yearly eye test and discount on new frames and lenses
• Barre, Yoga, Pilates & Mindfulness virtual classes
• Plus more!

Qualifications

• Attention to detail
• Ability to embrace change
• Analytical nature
• Communication
• Confident decision maker
• Customer Service
• Determination
• Integrity
• Negotiation
• Organised
• Patience
• Relationship building skills
• Target driven
• Teamwork

Additional InformationFor over 50 years, Verisk has been the leading data analytics and technology partner to the global insurance industry by delivering value to our clients through expertise and scale. We empower communities and businesses to make better decisions on risk, faster.At Verisk, you’ll have the chance to use your voice and build a rewarding career that’s as unique as you are, with work flexibility and the support, coaching, and training you need to succeed.For the eighth consecutive year, Verisk is proudly recognized as a Great Place to Work® for outstanding workplace culture in the US, fourth consecutive year in the UK, Spain, and India, and second consecutive year in Poland. We value learning, caring and results and make inclusivity and diversity a top priority. In addition to our Great Place to Work® Certification, we’ve been recognized by The Wall Street Journal as one of the Best-Managed Companies and by Forbes as a World’s Best Employer and Best Employer for Women, testaments to the value we place on workplace culture.

We’re 7,000 people strong. We relentlessly and ethically pursue innovation. And we are looking for people like you to help us translate big data into big ideas. Join us and create an exceptional experience for yourself and a better tomorrow for future generations.Verisk Businesses— provides underwriting and rating solutions for auto and property, general liability, and excess and surplus to assess and price risk with speed and precision— supports end-to-end claims handling with analytic and automation tools that streamline workflow, improve claims management, and support better customer experiences— offers property estimation software and tools for professionals in estimating all phases of building and repair to make day-to-day workflows the most efficient— provides risk modeling solutions to help individuals, businesses, and society become more resilient to extreme events.— provides an integrated suite of software for full end-to-end management of insurance and reinsurance business, helping companies manage their businesses through efficiency, flexibility, and data governance— delivers data and insights to improve the reach, timing, relevance, and compliance of every consumer engagement– offers end-to-end, data insight-driven core capabilities for carriers, distribution, and direct customers across the entire policy lifecycle of life and annuities for both individual and group.— provides intelligence on sustainability, resilience, and ESG, helping people, business, and societies become strongerVerisk Analytics is an equal opportunity employer.All members of the Verisk Analytics family of companies are equal opportunity employers. We consider all qualified applicants for employment without regard to race, religion, color, national origin, citizenship, sex, gender identity and/or expression, sexual orientation, veteran’s status, age or disability. Verisk’s minimum hiring age is 18 except in countries with a higher age limit subject to applicable law.Unsolicited resumes sent to Verisk, including unsolicited resumes sent to a Verisk business mailing address, fax machine or email address, or directly to Verisk employees, will be considered Verisk property. Verisk will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.#LI-Hybrid#LI-JC1

Expected salary

Location

Norwich

Job date

Sat, 28 Sep 2024 22:19:08 GMT

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