Memory Care Director (Connections for Living Director)

Memory Care Director (Connections for Living Director)

At MBK Senior Living, we’re committed to putting people first – our residents and team members. Exceeding expectations and enriching lives drives our day-to-day. And it’s all powered by Yoi Shigoto, a Japanese concept that translates to “good, quality work.” It’s more than a mantra. It’s part of our company-wide commitment to build trust, set high standards, and develop potential in ourselves and others!

Whether you’re looking for a flexible, part-time job or the pathway to a lasting career, you’ll find it here at MBK Senior Living–and a whole lot more! When you join the MBK Senior Living team, you’ll enjoy:

• Impacting lives and building lasting relationships
• Executing exceptional signature programs in dining, fitness, wellness, and care
• A supportive community team that encourages personal and professional growth and celebrates your

success

• A fun-filled, energetic environment that’s centered in hospitality and high-quality service
• Competitive salaries
• Professional development, training, and personal coaching through our Mentor, Buddy, and Executive

Director in Training Programs

• Education loan assistance & scholarships
• Financial and legal services
• Team Member discounts
• Health and Wellness resources

Full-time benefits include:

• Rich benefits package including Medical, Dental, Vision and 401k matching up to 4%
• Childcare and eldercare assistance
• Flexible spending accounts

If you’re looking for a place where you can make an impact, find purpose and joy, and receive the training, tools, and support to reach your career goals – look no further, apply today!

Job Description

Our beautiful community at The Bluffs at Hamilton Hill is seeking a Connections for Living Director to join our team of senior living warriors!

Shift: Sunday – Thursday

Job Summary: The Connections for Living Director (CFLD) manages all operations of connections for living (CFL) and administers MBK signature programs to meet the specific needs of all residents within CFL. Oversight includes resident wellness services, CFL dining, environmental safety, family support, team development, community education and enrichment programs. The CFLD coordinates with key members of the resident’s support network including outside providers. As a representative of MBK, the CFLD will promote greater dementia awareness in the community at large and promote MBK through advocacy and community leadership participation. Additionally, the CFLD is responsible for hiring, training and managing a CFL team that is capable of providing superior dementia care, while also maintaining the physical and emotional health of memory care residents in accordance with MBK’s principles and core values.

Essential Job Duties (Include % of time for each responsibility):

Assessment and Service Plans – 20%

• Assist with potential memory care resident assessment program in accordance with current rules, regulations, and community policies and procedures.
• Ensure that the resident Traditions form is completed within 7 days of move-in and Traditions data have been included in the initial service plan.
• Direct and execute updates to Traditions data as needed to keep needs documentation current.
• Conduct interviews and observations of the memory care residents on a continual basis.
• Alert CFL team, Director of Health Services, Executive Director, family members and others (as necessary) of any changes in the physical or emotional health of the resident, and the department’s ability to meet those needs.

Ensure continuity of the memory care residents’ total care regimen by developing methods for the coordination with other resident services – 20%

• Work closely with all departments in the community to ensure memory care residents are receiving all available services to enhance their quality of life
• Ensure implementation of all CFL signature programming
• Oversee implementation of CFL dining program
• Assist with development of volunteer programs
• Ensure building maintenance systems are upheld
• Act as a resource/care manager for CFL residents and their families

Ensure that a full program of dementia appropriate programs and activities is implemented daily – 20% 

• Calendar is made and followed monthly to ensure that our memory care residents are engaged in meaningful activities daily
• Oversee implementation of all MBK wellness programs including volunteers, peer social engagement, intergenerational, exercise, music, life skill, 1:1, purpose-driven and all other signature CFL programming.
• Create program assignments and hold CFL team accountable to MBK signature CFL programming.

Recruit, interview, hire, manage, schedule, motivate, evaluate and supervise CFL team in accordance with community policies, procedures and established budgets – 20%

• Interview potential CFL team members
• Daily review of timekeeping, meal breaks and overtime
• Oversee onboarding and conduct orientation for new Team Members
• Ensure on-going training and education for all Team Members, in accordance with all governing requirements, and community policies and procedures to ensure that staff is properly trained in.
• Ensure all CFL team members compete all MBK and State required training

Perform all administrative duties accurately and timely including Team Member evaluations, tracking of employee hours, spend-downs and budget maintenance, necessary forms, reports, resident records, assessments, care profiles, etc. – 15%

• Coordinate departmental schedule to ensure adequate staffing in accordance with legal requirements, community standards, policies, procedures, and budgets.
• Monitor employee hours to minimize overtime and ensure adequate coverage.
• Ensure coverage of job duties within the department during Team Member absences, either through delegation or personal completion of duties.
• Maintain inventory of supplies necessary for resident care and for resident enrichment programs including family support resources.
• Ensure completion of meal census checks, behavior monitoring, elopement drills, daily observation sheets, alert charting, TELS work orders and other reporting systems.

Responsible for the overall safety and health of all memory care residents – 5%

• Ensure that all governing requirements are closely monitored and executed
• Oversee strict compliance with MBK safety policy including CFL chemical and secured environment measures
• Train whole community in CFL elopement policy and procedure and direct elopement drills as required by MBK policy.

Aid in the community marketing effort through positive interactions, acting as a liaison between the community, and families, outside health service providers and other members of the greater community – 5%

• Ensure family and community education and support group offerings
• Provide community education talks and/or attend external community events
• Assist with internal community enrichment and referral events

Knowledge and Skills:

• Perform other job duties or special projects as assigned/requested by the Executive Director
• Work with MBK and outside resources to develop and continue a productive Support Group to be offered as a resource to the family members of our residents
• Maintain a safe and secure environment for all staff, residents, and guests following established safety standards, policies and procedures
• Understand and comply with all Federal, State, and local regulations, and all company policies and procedures concerning the department
• Display tact and friendliness when dealing with residents, Team Members and guests
• Promote and lead with a spirit of teamwork and open communication in accordance with the MBK principles and core values
• Assist Executive Director in completing an annual budget.
• Ensure the financial goals are met monthly
• Manage labor and other expenses to meet these financial goals
• Possess the ability and desire to minimize waste and misuse of supplies/equipment
• Supervisory/Management Responsibilities: Caregiver = 28 to 48 employees (Shared EE’s w/ Dir. Of Health Services). Medication Technician = 6 to 16 employees (Shared EE’s w/ Dir. Of Health Services). Activity assistant = 1-2 employees (Shared EEs with Director of Resident Enrichment). Other employees in the department, housekeeping and dining services (not direct reports)

Requirements:

• AA or Certificate in gerontology, social services, business administration or similar At least 20 hours of continued education in aging and dementia care
• Prior related work experience functioning in a similar memory care management role, within a similar industry/work environment is essential
• Prior management or supervisory experience is required
• Prior experience working with persons with dementia is required
• Current First Aid Certification is required
• Must complete Background clearances (as required by government regulations)
• Must complete a health screening and provide negative TB test results (must be within the last 6 months or within 7 days of employment)
• Must have solid pc skills and be familiar with several Microsoft Office Suite software programs (e.g. Word, Excel, Outlook, Email, etc.), and other office equipment (e.g. scanners, copiers, and fax machines)
• Excellent communication skills are required, including the ability to speak, write and read English
• Must have basic math skills (addition, subtraction and multiplication) as required for personnel actions, budget and other financial responsibilities
• Must possess the ability to make independent decisions when circumstances warrant such action, and to remain calm during stressful or emergency situations
• Must possess the ability to deal tactfully and professionally at all times with personnel, residents, family members, and guests
• Ability to lead and coordinate care across disciplines (activities, dining services, etc.)
• Basic knowledge of Alzheimer’s disease and related dementia
• Compliance and understanding of all regulations regarding resident rights
• Bachelor’s Degree in Psychology, social services, gerontology, social work, nursing or recreational therapy highly desirable
• Certified dementia practitioner or other similar certification highly desirable

Physical Demands:

• Must be able to move intermittently throughout the work day and throughout the community
• Ability to lift/carry up to 40+ pounds and push 150 pounds to assist with the moving of residents
• Bending, kneeling, squatting, sitting and reaching

Pay: $74,000-$79,000/annually

Inspiring people, creating experiences, and supporting goals are just a few ways MBK Senior Living creates a positive work environment. It’s how we support our team members, serve our residents, and achieve our pursuit – to be the senior living provider of choice in each market we serve.

MBK Senior Living has pursued this goal for more than 30 years. Currently, the company owns and operates 35 Independent Living, Assisted Living, and Memory Care services in senior living communities throughout the Western United States. We’re proud to have been ranked among the Top 50 “Best Workplaces in Aging Services” by Fortune magazine and certified as a “Great Place to Work” by the Great Place to Work Institute since 2017. 

HIPAA Disclosure:

All Team Members prior to commencing employment and once employed must not be considered an “Excluded Party” as defined by the Medicare and state Medicaid Programs as well as other federal and state government contract programs. If as an associate you learn you are an Excluded Party, you must present your Excluded Party notice letter to your supervisor immediately. An Excluded Party is a person that the federal or state government found not eligible to provide care and services in a Community that receives Medicare or Medicaid funding. In addition, at all times, during your employment, all associates must be in compliance with certain laws and regulations that affect the company, including but not limited to Resident Rights, HIPAA, State licensing regulations, and those laws relating you an associates’ professional license.

MBK is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, genetic information, or other protected reason. Our company is committed to providing access, equal opportunity and reasonable accommodation for qualifying individuals in employment, its services, programs, and activities. To request reasonable accommodation, contact talentacquisition@mbk.com. 

Regulatory Disclosures for Senior Living Communities with Medicaid Residents: An “Excluded Party” is a person that the federal or state government found not eligible to provide care and services in a facility that receives Medicare or Medicaid funding. If employed at one of our senior living communities that receives Medicare or Medicaid funding, team members must not be considered an “Excluded Party” as defined by the U.S. Department of Health and Human Services, any state Medicaid Programs, and any additional federal and state government contract programs. If, as a team member, you learn that you are an Excluded Party at any time, you must present your Excluded Party notice letter to your supervisor immediately. 

Other Regulatory Requirements: If employed at one of our senior living communities, team members must continually comply with certain laws and regulations that impact the company, including, but not limited to, as applicable, state licensing regulations, the Health Insurance Portability and Accountability Act of 1996 (HIPAA), Resident Rights as defined by the U.S. Department of Health and Human Services, and any other federal or state laws relating to team members’ professional licenses.

HIPAA Disclosure:

All Team Members prior to commencing employment and once employed must not be considered an “Excluded Party” as defined by the Medicare and state Medicaid Programs as well as other federal and state government contract programs. If as an associate you learn you are an Excluded Party, you must present your Excluded Party notice letter to your supervisor immediately. An Excluded Party is a person that the federal or state government found not eligible to provide care and services in a Community that receives Medicare or Medicaid funding. In addition, at all times, during your employment, all associates must be in compliance with certain laws and regulations that affect the company, including but not limited to Resident Rights, HIPAA, State licensing regulations, and those laws relating you an associates’ professional license.

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