Manager Merchant Services TC, Strategic Account Services

Job title:

Manager Merchant Services TC, Strategic Account Services

Company

Amazon

Job description

DESCRIPTIONOur vision is to make Amazon the best place for third party Sellers of all sizes to grow and serve customers, leveraging world-class tools and services. The Strategic Account Services (SAS) team is seeking an L6 leader to manage a team of Marketplace Consultants (MCs) based in London / Manchester. Our team of consultants provides strategic advice with a data-driven, collaborative and customer-focused approach as part of the paid SAS program. Ultimately our goal is to help Sellers grow their business on Amazon’s EU Marketplace by consulting across 8 modules and 46 levers, such as FBA (Fullfilment by Amazon), Deals & Advertising. The ideal candidate will be comfortable influencing senior internal and external stakeholders, have strong leadership skills, a track record of using data and tools to drive business growth and be comfortable operating in an ambiguous environment. In addition to your core role of managing Marketplace Consultants, you will lead multiple (sub-)workstreams and EU wide projects with significant autonomy, be responsible for the definition of strategy, action plans and prioritization, ensuring EU/global alignment and owning documents including 6-pagers for review with senior stakeholders and contributing to quarterly business reviews, OP and/or 3-year-planning.Key job responsibilities

• Manage a team of up to 6 Marketplace Consultants / Team Leads.
• Identify opportunities to accelerate Selling Partner growth and selection and work with Program teams to develop content, training and tools
• Develop a thorough understanding of the Amazon Marketplace and competitive environment.
• Take on planning and strategic projects to scale and diversify the program over the longer term.

BASIC QUALIFICATIONS

• Several years prior experience in business development / sales / sales-engineering / consulting (top-tier firm), preferably in the technology, internet and e-commerce sectors.
• Experience successfully leading and developing teams of direct and indirect reports
• Proven track-record as individual contributor in fostering key client relationships and hitting quotas/targets.
• Self-motivated, results-driven and autonomous taking responsibility for achieving your targets.
• Strong analytic and project management skills. • Proven ability to work with cross-functional teams across business-development, marketing, operations, product development, legal teams, etc.
• Good balance between strategic / analytical skills and operational execution.
• Excellent written and verbal communication skills with the ability to persuade, convince and explain complex concepts up to Director/VP level
• Ability to juggle multiple priorities and make things happen in a fast-paced, dynamic environment

PREFERRED QUALIFICATIONS

• Ability to thrive in an ambiguous environment, prioritizing and managing multiple responsibilities.

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Expected salary

Location

London

Job date

Fri, 06 Dec 2024 02:53:52 GMT

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