Manager, Critical Facilities – Critical Environments

JLL empowers you to shape a brighter way. 

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. 

Job Summary

The Manager of Data Center Critical Facilites will be responsible for the strategic operational management and effective leadership and administration of the critical environments team with the objectives of safely, efficiently, and effectively operating, maintaining, and modifying facility systems and equipment in a cost-effective manner.

The Manager must ensure the highest level of professionalism, while meeting the client’s needs, and a commitment to achieving the goal of 100% uptime within critical and noncritical facilities. Responsible for protecting and improving the value of the client’s assets and ensuring that building engineering systems continue to perform their intended function.

Responsibilities

• Responsible for overall team management, staff development and planning within data center environments
• Execute staff succession and growth plans.
• Collaborate in the development of strategic initiatives then operationalize, driving the team’s performance and outcomes to meet and exceed client expectations. Ensuring that SLA/KPI are being meet and action plans are developed and executed for improvement opportunities.
• Set and manage service delivery commitments with direct and indirect clients and customers.
• Manage the deliverable expectations from initiation through completion.
• Develop and implement innovative programs, processes and procedures that reduce short and long-term operating costs and increase productivity by working closely with the account’s leadership team and the client key stakeholder.
• Ensure team is completing deliverables according to the MSA, SLA’s and KPI’s.
• Provides support and guidance to expand team’s capabilities and ensure vendors are performing work appropriately.
• Participates in critical facility annual planning activities including, reviewing, remodeling, new system construction, facility infrastructure upgrades.
• Take an active role in the execution of the monthly/ quarterly/ annual reporting and development/management of the operational and capital expense budget.
• Ensure compliance with portfolio wide initiatives and required local, state and federal laws and regulations that pertain to the operating of facilities entrusted to the Facility Partners to manage on behalf of the client as owner

Qualifications:

• Bachelor’s degree preferred, or equivalent experience.
• Minimum seven years’ experience leading a critical facilities management team
• Knowledge of standard business and accounting practices
• Have a solid technical knowledge of critical technology environment systems
• Professional Credential (CFM, FMP) desired
• Ability to manage a high volume of highly complex tasks in a mission critical environment
• Excellent verbal and written communication skills
• Strong Computer proficiency in Word, Excel, Adobe and Microsoft Project

Benefits

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

Some of these benefits, include:

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary
• Compensated for Holidays Worked
• Pay differential for Night Shift Employment

About JLL

We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility.

That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities. Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued, and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences, and perspectives help us think bigger, spark innovation, and succeed together.

Location:

On-site –SAN ANTONIO, TX

Job Tags:

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Accepting applications on an ongoing basis until candidate identified.

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