Manager, Creating Safe Environments Indigenous Communities

Title : Manager, Creating Safe Environments Indigenous Communities

Employee Working Location : Partially Virtual / Hybrid ((Montréal, QC)

Employment Status : Temporary Full-time (22 Months)

Salary Band : $72,000 – $78,000 / year

The Canadian Red Cross (CRC) – an inspirational not for profit organization, helps people and communities in Canada and around the world in times of need and supports them in strengthening their resilience. As a Canada’s Best Employers 2024, we are committed to having an accessible, diverse, inclusive, and barrier-free work environment. 

In this role, you will :

Responsibility 1 : Team Management

• Recruit, supervise, coach and support direct reports.
• Establish and implement effective and standardized working methods within the team.
• Prepare and facilitate team meetings.
• Support preparation and facilitation of other meetings, notably to coordinate various Quebec teams’ work with Indigenous communities.

Responsibility 2: Planning and Managing Service Delivery

• Actively support the development of a strategic plan to implement the CSE strategy within Quebec Indigenous communities, accounting for CRC’s existing internal and external relations as well as current strategies and operations within these communities.
• Manage the development, planning and improvement of Quebec Indigenous Community Engagement strategies that support formal agreements and service contracts with the Risk Reduction and Resilience (RRR) program and CSE strategy.
• Develop action plans to achieve desired outcomes, including identification and design of supportive activities, tools and resources.

Responsibility 3: Managing Internal and External Relations

• Identify, establish and maintain strong working relationships with key external and internal stakeholders to implement the CSE strategy and other CRC operations within Quebec Indigenous communities.
• Represent Red Cross on internal and external key committees, working groups, and coordination/planning tables at the provincial and national levels focusing on CSE issues.
• Ensure the CRC and its Fundamental Principles, programs, products, and services are consistently presented in a strong, positive image to partners and relevant stakeholders.

Responsibility 4: Monitoring, Evaluating and Reporting

• Contribute to the design, input and finalization of internal monitoring and evaluation tools, status reports and dashboards.
• Advise management on ways to adjust strategies and action plans to better align with cultural considerations and community priorities.
• Maintain quality assurance standards in accordance with CRC policies and procedures, Indigenous Peoples Framework guiding principles, the National RRR strategic direction, and community engagement processes.

Responsibility 5: Other tasks

• Act as subject matter expert with management to provide expertise on various mandates related to Indigenous communities.
• Provide leadership in coordinating various CRC teams and consolidating key information about Quebec Indigenous communities (e.g., community mapping, contact lists, activity charts, current situation).
• Assist with developing and updating annual objectives and reference material (e.g., experience consolidation, analysis, reports), in line with the activity sector. 

What we are looking for : 

• University degree in a relevant discipline; a combination of experiences could be considered.
• Minimum 5 years of relevant experience in program management, including experience working with Indigenous communities.
• Three years of experience managing a team, in a unionized environment is an asset.
• Familiarity with Indigenous cultures and an extensive cultural awareness of Indigenous networks, organizations and communities in the province.
• Experience in building volunteer, community, and government partnerships with specific reference to working with Indigenous communities.
• Experience in working with diverse populations and an understanding of cultural issues, specifically traditional Indigenous beliefs and practices related to risk reduction and the promotion of resilience.
• Proven experience in context analysis and the development, implementation and proactive management of programs in a complex environment.
• Proven experience in community engagement programs, including creation and delivery of events/workshops.
• Strong written and oral communication skills in French and English.
• Knowledge of an Indigenous language spoken in Quebec is an asset.
• Proficiency with the Office suite and project management tools.
• Familiarity in monitoring and evaluation systems, including capacity in design of M&E frameworks.

Working conditions : 

• Alternating between remote work and work in the office or in the field.
• Regular travel across the province, sometimes for a few consecutive days.
• Non-traditional working hours will be required when on-call, during emergency response and/or on deployments.
• Must have a valid driver’s license (a driver’s abstract may be required).
• With equal qualifications, hiring preference will be given to qualified self-declared Indigenous candidate.
• Under certain conditions, a candidate legally recognized as a member of the First Nations may be eligible for a tax exemption on their salary.
• Eligibility to work in Canada: At this time, we welcome applications from candidates eligible to work in Canada. If you are not a citizen or permanent resident of Canada, we encourage you to carefully review your visa to find out whether you are eligible to work in the job you are considering applying for. Refer to our FAQ for more information.
• If you are selected for this role, you will be required to complete a successful pre-employment screening process which includes a satisfactory Enhanced Police Information Check (E-PIC).
• As we work with and support people (managers, colleagues, beneficiaries/customers, volunteers, donors and external partners) and communities in Canada and around the world, applicants whose first language is not English may be required to perform the responsibilities of the role in English.

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