Library Coordinator

Brock University is located on the traditional territory of the Haudenosaunee and Anishinaabe peoples, many of whom continue to live and work here today. This territory is covered by the Upper Canada Treaties and is within the land protected by the Dish with One Spoon Wampum Agreement.

We are one of Canada’s outstanding comprehensive universities, where excellence and innovation thrive! Brock has been recognized as a Top Employer in Hamilton-Niagara for seven consecutive years. We have been ranked #3 as Canada’s Best Employers and top 10 as one of Canada’s Best Employers for Diversity. For 2025, Brock has been proudly recognized as one of Canada’s Top Employers for Company Culture, ranked seventh by Forbes in partnership with Statista. At Brock, you will find a welcoming, inclusive community and an exciting range of meaningful career opportunities.

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Post End Date:

October 5, 2025 at 11:59 PM

This job advertisement is to fill an existing vacancy in the Administrative Professional (Employee Group)

About the Role:

The Library Coordinator oversees the daily operations of the Brock University Burlington Campus Library. In addition to providing front-line desk services alongside Burlington Public Library staff, the position collaborates with Brock and Burlington colleagues, staff, faculty and librarians to develop and deliver instruction and training, and to enhance collections and services for Brock University programs located at the Burlington campus. The Library Coordinator provides library research help and proactively promotes user engagement through events and outreach.

The Library Coordinator will:

• Serve as a key point of communication between Burlington Public Library (BPL) and Brock University’s Burlington Campus, and facilitate training on resources and technologies;
• Partner with BPL staff to promote services and resources to Brock students and faculty, including children’s literature and access to makerspace technology;
• Collaborate with the Collections Services department to identify and recommend materials that support academic programs;
• Design and deliver educational programs in coordination with faculty members;
• Provide support and front-line services including opening and closing the facility, monitoring the condition of the facility, assist users and perform circulation tasks;
• Maintain and update patron system records accurately, including collecting payments and creating temporary user accounts for visitors;
• Provide reference and research support to students, faculty, staff, and community members;
• Lead library orientation sessions for new students, faculty, and staff to familiarize them with available resources and services;
• Plan, coordinate, and represent the library at outreach events hosted at the Burlington Campus, promoting services and resources to diverse audiences;
• Travel between the Burlington and St. Catharines campuses, as required.

This position may occasionally require attendance at events and meetings outside of regular business hours to support operational needs.

Key Skills and Experience:

• Undergraduate degree in a relevant discipline or the equivalent combination of education and experience would be considered;
• A valid G class driver’s license and an acceptable driver’s abstract;
• Experience in working in a library environment, handling all areas of operations, promotion and community engagement;
• Familiar with integrated library systems (ILS), cataloguing, circulation, and interlibrary loan processes;
• Understanding of both scholarly databases and public library collections, including children’s literature and makerspace technologies;
• Knowledge of research methodologies, citation styles, and instructional design principles;
• Proficiency in using online catalogues, databases, learning management systems and point-of-sale systems;
• Experience maintaining web pages and digital signage using CMS platforms;
• Ability to collect, interpret, and report usage statistics and service metrics;
• Promotes and embodies inclusivity and respect within the workplace and community;
• A user-centered approach to service delivery, with patience and empathy in assisting patrons;
• Comfortable leading orientations, workshops, and one-on-one instruction sessions;
• Willingness to explore new tools, formats, and outreach strategies to improve user engagement;
• Skilled in triaging inquiries, managing competing demands, and escalating issues appropriately;
• Ability to troubleshoot technology issues and accuracy in maintaining records, processing transactions, and managing inventory.

Preferred or Asset Skills:

• Experience working in an academic library, public library, K–12 education sector, or a combination of these environments.

Salary and Total Rewards:

• Job Grade K, Salary Scale ($61,286-$99,384);
• Target Hiring Range: $61,286-$75,000;

This is a permanent position that includes:

• Health & Dental Benefits: Comprehensive extended health, dental, and vision coverage.
• Pension Plan: Enrollment eligibility in the Brock University Pension Plan.
• Vacation: Up to 3 weeks per year, in addition to university holidays.
• Professional Development: Eligibility for the Brock Tuition Waiver Program.
• The final salary is based on experience, internal equity, and budget considerations within the target hiring range.

We are committed to offering flexible work arrangements where possible as outlined in our Flexible Work Arrangement Policy. As a student-centered organization, all employees are required to work on campus as needed.

Brock University is committed to creating a respectful and equitable workplace. We strive to foster a culture of diversity and inclusion in our work and learning environments. We welcome applications from all qualified individuals and actively encourage applications from women, people with disabilities, members of the 2SLGBTQIA+ community, Indigenous Peoples, people who identify as Black, African and/or Caribbean, as racialized and/or as from ethnic and cultural minority groups, and other underrepresented demographic groups at Brock and in the Niagara region. Brock also recognizes intersectionality and the interconnected identities, histories, and experiences of these aforementioned groups.

We are committed to inclusive and barrier-free recruitment, and we accommodate the needs of applicants throughout all stages of the recruitment process, as outlined in our Employment Accommodation Policy and consistent with the requirements of the Ontario Human Rights Code. Please contact talent@brocku.ca if you require a disability related accommodation so we can ensure your participation needs are met.

Brock University does not use AI Technology at any stage of the recruitment process.

We appreciate all applications received. Candidates that are selected for an interview will be contacted.

Learn more about Brock University by visiting www.brocku.ca.

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