Lean Consultant

Job title:

Lean Consultant

Company

A2Dominion

Job description

Lean Consultant
Salary: £60,000 – £70,000 dependent on experience
Location: Ealing/Staines/Winchester or Oxford office base with hybrid working
Contract: 12-month fixed term contract, 35 hours per weekDBS check required: StandardAbout us
We’re a UK housing association committed to a new vision – providing homes people love to live in.With over 38,000 homes in management across London and southern England, we provide a wide range of homes for social, affordable and private rent, specialist housing services, as well as homes for sale and shared ownership.Our 70,000 customers have diverse backgrounds and levels of income and we’re here to provide all of them with homes that are safe, high quality and sustainable. And with social housing roots going back eight decades, we continue to ensure that every penny of profit we make is reinvested into our charitable social purpose – delivering more homes and better services for customers.We’re also members of the G15, a group of leading housing associations that work together to house one in ten Londoners and tackle the housing crisis.Role Overview
We are looking for a Lean Consultant to join our dedicated Business Improvement division. This role will be tasked with embedding process improvement principles across the organisation by mentoring Performance Partners, facilitating workshops, and driving service enhancements.Key responsibilities:

• Support operational teams in identifying and implementing service improvements to enhance efficiency and effectiveness by documenting standard operating procedures (SOP’s)
• Conduct end-to-end process reviews to identify opportunities for optimisation and waste reduction
• Develop and document improved workflows that enhance service delivery and align with best practice methodologies
• Work closely with key stakeholders to drive performance improvements and cultural change
• Analyse key business intelligence, including customer feedback, complaints, survey insights, and operational data, to inform continuous improvement strategies
• Facilitate and lead improvement workshops, applying structured problem-solving techniques such as Lean, Six Sigma, and process mapping
• Provide mentorship and training to Performance Partners to develop their process improvement capabilities
• Collaborate with cross-functional teams to support business transformation initiatives
• Champion digital innovation to enhance customer experience and streamline processes
• Ensure the application of the Group’s Prioritisation Policy in service delivery design
• Monitor the impact of implemented improvements and make iterative refinements based on data and feedback
• Present improvement recommendations and impact assessments to senior stakeholders

More about you

• Educated to GCSE level or equivalent in Maths and English (Grades A*- C)
• Strong knowledge and application of continuous improvement methodologies such as Lean, Six Sigma, and Agile
• Ability to lead and facilitate improvement workshops with diverse stakeholder groups
• Proven ability to embed a culture of continuous improvement within an organisation
• Experience mentoring and coaching teams to develop improvement skills
• Ability to manage multiple projects effectively, ensuring timely delivery and impact measurement

Choosing us is easyAs an employee of A2Dominion, we want you to feel rewarded and have a choice of flexible benefits, salary exchange benefits, and rewards and discounts that work for you, wherever you are in your life.We offer a wide range of staff benefits. For this role, these include:

• 25 days’ holiday (Plus Bank Holidays) increasing up to 28 days with 3 years of service
• Up to 8% contributory pension
• Flexible working
• Investment in your learning and development.

In addition, all permanent and fixed-term employees receive a generous annual allowance of up to £300 to use towards health and lifestyle benefits for both you and your family.We also operate a Cycle to Work Scheme whereby employees have access to cycling equipment throughout the year and can pay via monthly salary deductions.Whatever the role, we want you to bring your knowledge and experience to play your part in improving people’s lives.If you require a reasonable adjustment during the recruitment process, please contact our Talent Team to request:A2Dominion Group is a Disability Confident Employer which means that we are committed to employing disabled people and will:

• actively look to attract and recruit disabled people
• provide a fully inclusive and accessible recruitment process
• offer an interview to disabled applicants who meet the minimum criteria for the job
• be flexible with assessing people so disabled applicants have the best opportunity to demonstrate that they can do the job
• make reasonable adjustments as required

At A2Dominion Group, we recognise the positive value of diversity, promote equality and inclusivity in our hiring processes. We always aim to recruit the person who is most suited to the job and welcome applications from people of all backgrounds – men and women, people of all ages, sexual orientations, nationalities, religions, and beliefs.Meeting the role requirementsWe recognise that some people will only apply for a role if they meet 100% of role requirements. If this sounds like you, we’d still encourage you to apply and also to arrange a call with one of our recruitment team to discuss your application further at .A2Dominion is proud to be a family friendly employerEveryone is welcome at A2Dominion Group. We know that equality, diversity, and inclusivity make us better. We embrace the unique contributions of our people and seek to create a workplace where everyone feels like they belong. Find out why our people love working with us.”Join us at A2Dominion, where your expertise will be integral to our recovery journey, creating lasting positive changes in the lives of our customers. If you possess the right motivation and drive to contribute to our recovery and change initiatives, we invite you to apply and be a crucial part of our team.

Expected salary

£60000 – 70000 per year

Location

Winchester

Job date

Wed, 19 Mar 2025 08:24:07 GMT

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