ITSM Technical Support Engineer (Remote in the UK)
Ivanti
Looking for more than just a job? We like developing our people just as much as we like developing great products.
Ivanti is a global leader in IT systems and security management, service management, asset management, and mobility management solutions – helping organizations reduce risks and costs associated with managing their IT environment. The Ivanti Entreprise Service Management (ESM) IT Service Management platform combines ITIL process, support and delivery to provide a flexible, intuitive and self-managing application in the cloud and on-premise.The company has received numerous awards for being a Top Place to Work, as well as many accolades for the products it develops.
If you’re passionate about what you do, are a champion of customer satisfaction and success, and interested in developing solutions that make a difference and in having fun while doing it, Ivanti is the place for you!Meet the Team:
Our Technical Support Engineers contribute to the success of our global customers by supporting their critical business operations. They are experts in our Ivanti IT Service Management tools and provide assistance and excellent standard of service to our global customers, partners and internal staff. They work with some of the biggest and best companies and most prestigious universities in the world to solve complex and interesting issues on mission critical systems through effective collaborative troubleshooting, research and testing or for more complex issues engages directly with back-line and product development teams.They provide excellent support by working in shifts and they are offered many opportunities for skills development and career growth. It is a fantastic role to develop expertise in the range of Ivanti solutions, services & customers and the multiple technologies we interact with.If you are seeking to further strengthen your ITSM technical knowledge in an environment based on excellence, then Join Us Now.How will your day look like:
What skills will make you successful:
Flexible and open approach
Must be able to work well with others as part of a team but at the same time able to work independentlyWhat skills are nice to have:
Languages:
What is it in for you?
How does the recruitment process look like?
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Daresbury, Cheshire
Sun, 15 Jun 2025 06:26:01 GMT
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