IT Technician, User Support

Job title:

IT Technician, User Support

Company

Cima+

Job description

• Company Description

• Job Description

• Profile

• College diploma in computer science or equivalent
• Five (5) years of experience in user support
• Proficiency in English, both spoken and written. Knowledge of French is a plus.
• Proficiency in Windows 11, AD, and basic understanding of SCCM
• Good knowledge of Microsoft 365 support and its cloud applications
• Ability to prioritize and manage time effectively
• Good learning ability and strong customer service approach
• Ability to work autonomously within a team and with minimal supervision
• Ability to establish priorities and manage time effectively
• Adopt a respectful and professional attitude towards clients and colleagues
• Excellent analytical and problem-solving skills
• Demonstrated experience in troubleshooting technical computer problem

Why choose CIMA+? Because we offer you:

• Comprehensive Group Benefits available from day one for all permanent employees working at least 20 hours per week.
• Flexible Health and Dental Care benefits to meet your family’s needs
• Employee and Family Assistance Program
• Access to physical, financial, mental, social and environmental well-being services
• Retirement Savings Plan (RRSP) with 4% employer contribution
• As an employee-owned company, an annual opportunity to purchase shares
• 37.5 hour work week with an opportunity to have any overtime banked or paid out (for hourly employees)
• Flexible work schedule in a hybrid work mode
• Work/Life balance policy across Canada
• Up to five (5) weeks of vacation: based on years of relevant experience
• Eleven (11) statutory holidays plus a personal paid day off
• Employee referral bonus program
• Group discounts on home and auto insurance, fitness memberships, technology, mortgages, and more
• Mentoring programs at local and national level
• Tailored training to improve your existing skills

For additional info or interest contact .#LI-Hybrid

• Additional Information

Ethics and integrity are fundamental values at CIMA+. That is why we are committed to ensuring equal access to resources and opportunities for candidates, regardless of their identity (race, ethnicity, colour, religion, gender, age, disability, sexual orientation, gender identity or expression, socio-economic status or background, etc.).​In keeping with the principles of employment equity, we encourage all applications, including, but not limited to, those from women, Indigenous people, people with disabilities and visible minorities. We also encourage candidates to complete the self-identification form when applying for employment.​Accommodations are available on request. Your Business Partner will process your request.Find out about .

Expected salary

Location

Mississauga, ON

Job date

Fri, 16 May 2025 22:34:46 GMT

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