IT Support Engineer

Job title:

IT Support Engineer

Company

Galliford Try

Job description

Job Category: ITJob Description:Note for Recruitment Agencies:
We prefer to hire directly and we will be in touch with our PSL Agencies if this role is eligible for release.We do not accept speculative CVs from agencies. If speculative CVs are sent, no fee will be applicable – please direct all queries to the relevant Resourcing Partner.IT Support TechnicianLocation – Lintott NorwichPurpose of the role:This role will provide effective IT maintenance, support and development across all aspects of the business. The post holder will be responsible for supporting and maintaining Server and Desktop operating systems as well as the general maintenance of all other IT related hardware and software. The role also provides exposure to a broader range of ICT related projects and activities.What will you be doing:

• Provide desktop, server and network support.
• Setting up and configuring new laptops and desktops.
• Install authorised software to laptops and desktops.
• Ensuring security and upgrades are applied and kept up to date on desktops and laptops.
• Diagnose and resolve any technical issues with laptops and desktops.
• Reporting faults and maintaining logs on servers, desktops and laptops.
• Setting up new users and disabling expired accounts in accordance with HR requirements.
• Completing internal user moves including phones.
• Patching of network and phones.
• Making of Cat 5e network cables where necessary.
• Assist in setting up and configuring new core servers.
• Assist in installing authorised software to core servers.
• Assist in ensuring patches and upgrades are applied to core servers.
• Assist in the diagnosis and resolution of any technical issues with core servers.
• Maintain current and accurate inventory of IT related hardware, software and resources.
• Perform basic administrative support duties as required to meet specific operational objectives e.g. creating purchase requisitions for IT related Hardware / Software.
• Assist in the preparation of IT documentation, meeting materials and correspondence.
• Assist in the development of the information technology / management systems which seek to remove waste, optimise / improve working practices & procedures.

About you:Essential:

• At least 2 years-experience in an IT related role
• Demonstrable experience in the following areas:
• IT systems management and development.
• Collaborative / partnership working.
• Exceptional Health & Safety awareness.
• Qualification to at least HND level in a Computing related discipline.

Desirable:

• Knowledge of IT systems in an Industry & or Engineering / Manufacturing environment.
• Degree level.
• Professional IT qualifications.

What We Can Offer in Return:With an impressive order book of over £3.2 billion we are one of the industry’s leading principal contractors, affording you the opportunity to work on some of the UK’s most exciting projects offering you stability as well as the chance to stretch your capabilities and realise long held career goals. You will be joining diverse teams working at a high professional level with exceptional levels of commitment. With an ambitious strategy, we’re poised for further growth and success, so if you’re committed, talented and enthusiastic, Galliford Try is the right place for you.We are committed to maintaining the physical and mental wellbeing of all our people, through our ‘Be Well’ programme which offers discounts on certain products, advice and support for a range of issues.We invest in high-quality training for employees of all levels, from our leadership development framework to our apprenticeship programmes. Through our Career Paths initiative, individuals receive tailored training and support to fulfil their potential.Our industry is all about creating talented teams that excel in their areas of expertise. As an employer, we know you are most motivated to give your best when you feel valued and engaged.Our Agile Working programme empowers you with flexibility in when, where and how you work. Where appropriate, site and office-based employees can take advantage of a wide variety of working practices, offering different amounts of structure, regularity and flexibility to suit your needs as well as those of your wider team.

Our benefits:We put our people first and our benefits package reflects that by offering a comprehensive range of attractive options to help support your career on top of a competitive salary.About us:Our purpose is to improve people’s lives through building the facilities and infrastructure that communities need, providing opportunities for our people to learn, grow and progress, working with our supply chain to promote the very best working practice and caring for the environment in which we work.We do this by holding true to our values, delivering excellence for our clients and the community, being passionate about our role in providing vital services, putting integrity at the heart of our business by doing the right thing, and collaborating with our clients, supply chain and stakeholders to deliver lasting change and long-term value.For more information on this role or to enquire about other positions available within our Environment business please contact jade.adamson@gallifordtry.co.ukAdditional Information:Galliford Try welcomes applications from candidates who would like to work full-time, reduced hours or flexibly and this will be discussed in more detail as part of the recruitment process.We encourage, and would be grateful if, you could confirm any requirements we can reasonably fulfil to make this application a positive experience for you.Don’t meet every requirement of the role? Studies have shown that some people are less likely to apply for jobs unless they meet every single qualification. At Galliford Try, we are committed to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every requirement of the role, we encourage you to apply anyway. You may be just the right candidate for this or other roles.#LI-JA1About Us:Our vision is to be a people-orientated, progressive business, driven by our values to deliver lasting change for our stakeholders and the communities we work in.Our purpose is to improve people’s lives through building the facilities and infrastructure that communities need, providing opportunities for our people to learn, grow and progress, working with our supply chain to promote the very best working practice and caring for the environment in which we work.We do this by holding true to our values, delivering excellence for our clients and the community, being passionate about our role in providing vital services, putting integrity at the heart of our business by doing the right thing, and working with our clients, supply chain and stakeholders to deliver lasting change and long-term value.We are committed to agile working, giving our people the freedom and flexibility to adapt their working life around their home life to achieve a proper balance. Our smart working approaches allow greater use of technology in the way we carry out our business, ensuring we provide a working environment that works for everyone.In addition to working on some of the UKs most exciting construction projects we offer a comprehensive benefits package to including a competitive salary, car or car allowance, pension, healthcare, discretionary bonuses and 28 days holiday plus bank holidays. We will be committed to your wellbeing, training and professional development and we will always consider flexible working hours and arrangements. Galliford Try are an equal opportunities employer and welcome applications from all sectors of the community.About the Team: Our Technical services business is an in-house team acting as an internal consultant providing mechanical, electrical, instrumentation, control and automation (MEICA) design services to assist our water, highways, telecoms, rail and aviation businesses working in synergy to provide first class solutions to the business.

Expected salary

Location

Norwich

Job date

Sun, 11 May 2025 07:12:56 GMT

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