IT Specialist II, IT Specialist Senior or IT Consultant

Job Title: IT Specialist II, IT Specialist Senior or IT Consultant

Work Place Flexibility: Onsite

Legal Entity: Entergy Operations, Inc.-EOI

• This position will be filled as an IT Specialist II – IT Consultant depending on related experience and qualifications. Sponsorship and relocation assistance is not provided.***

Position Purpose:

This role is for a team member with Entergy’s Operational Information Technology (OIT) group at Riverbend Nuclear Station. The OIT group is responsible for a range of process systems and security computer systems having applications which are supported directly by site staff. These systems are stand-alone, are not connected to company LAN or WAN for security purposes. Due to stand-alone nature, OIT group maintains all aspects of equipment for operation, maintenance, and improvement. OIT group also supports Entergy corporate IT initiatives, various IT projects, system selection and upgrades, cyber security initiatives, procedures, and processes.

Responsibilities within the OIT group are rotated such that individuals can become expert on assigned system(s). OIT member will participate in a duty schedule that is required and rotate between staff members for 24 hour on-call duty. Must live within 60 minutes or less travel to plant site.

Primary Duties & Areas of Responsibility:

For assigned OIT system(s):

• Familiarity with Emerson (Ovation) products, Curtiss-Wright, ABB, Opto22, Hitachi-GE. Instrument and Control experience a plus
• Advanced troubleshooting skills of old and new computer systems and networks
• Maintain system health checks, backup and restoration of data, review of logs
• Maintain hardware and vendor contracts for support
• Maintain software program operation, perform software upgrades
• Write scripts and software to create interfaces between systems as required
• Perform software quality assurance tasks documenting software change
• Maintain database and perform database changes as required
• Maintain cyber security protective measures during maintenance and change
• Maintain network and diagnose problems as required
• Work with cross-functional teams to troubleshoot interfaces between process systems and data acquisition equipment
• Review and approve engineering changes to the system
• Recommend system improvement and planning for system life cycle including maintenance of spares and inventory, vulnerability analysis and reports
• Create work order steps for performance of activities related to above
• Create reports and client-side tools to meet customer needs
• Participate in Corrective Action Program by documenting problems, analyzing root cause, and recommending solutions
• Assist customer with reports and system operation as requested
• Participate in Cyber Security Program:
• Prepare portable digital media for data transfer using procedural guidance
• Prepare portable digital devices for connection to critical digital assets
• Perform periodic duties to maintain cyber protective profile such as definition updates, system walk down, analysis of logs and alerts, password changes and access control
• Perform cyber security assessments for new equipment and changes to existing equipment
• Perform and maintain system hardening to prevent intrusion
• Review and evaluate application of Common Vulnerabilities and Exposure (CVE)
• Participate or lead in cyber incident response
• Participate or lead in procedure development and modification

Other tasks as assigned:

• Special projects, for example: organize and manage roll out of new version Windows clients, migrate application and data to new servers
• Organize and facilitate IT Department vendor communications and meetings
• Assist with monitoring corrective actions and team training requirement completion
• Manage vendor contracts and services
• Act as system administrator for fleet programs by managing accounts, databases, and advising co-workers and customers on system use. Examples: Software Quality Assurance program, Cyber Assessment Software tool.
• Attend meetings for plant schedule, corrective action review, engineering review, cyber security reviews, and fleet programs Review newly initiated plant corrective actions for department assignment
• Assist with collecting and uploading monthly IT Department performance indicator data
• Develop apparent cause and root cause analysis reports
• Assist with general IT Department support such as leading small IT projects, department training coordination, perform department website maintenance
• Represent the Site IT Manager (as directed) in site and Nuclear IT scheduled and emergent meetings

Minimum Educational Background and Physical Requirements Required to perform Job:

Minimum education required of the position:

Bachelor’s degree in computers science or information technology or engineering, A Network Microsoft certificate, and/or Two to Four (2-4) years’ experience in Computer hardware/software installation and repairs, and DC/low voltage circuits, sound systems, radio systems, Network systems, PLC’s, and security systems experience, Experience with working on DCS and SCADA systems, PLCs and I&C experience preferred.

Minimum Experience Requirements:

(For the IT Specialist Sr – Oper Tech classification)

• 4+ years demonstrated track record of relevant technology delivery
• Strong Skills in Python, C (C++, C#), SQL, Java and CSS
• Experience programming for and managing an environment with strict uptime requirements.
• Strong Skills in database design, management and programming interface with MS SQL Server.
• Ability to evaluate project requirements and apply the appropriate solutions.
• Strong Skills in networking and network security best practices.
• Strong Skills in Virtualization using VMWare Workstation and ESXi
• Proficient with layer 2 and 3 network topologies and have knowledge about Vlans, Spanning Tree and IP routing.
• Familiarity with OPC-UA protocol and MQTT. Kepware experience preferable.

(For the IT Consultant – Oper Tech classification)

• Higher Level Degree preferred
• 6+ years demonstrated strong track record of relevant technology delivery (5 years with advanced degree)

#LI-DG1 #LI-HYBRID

Primary Location: Louisiana-St. Francisville Louisiana : St. Francisville

Job Function: Information Technology

FLSA Status: Professional

Relocation Option:

Union description/code: NON BARGAINING UNIT

Number of Openings: 1

Req ID: 123326

Travel Percentage:Up to 25%

An Equal Opportunity Employer, Minority/Female/Disability/Vets. Please click here to view the EEO page, or see statements below.

EEO Statement: The Entergy System of Companies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws. The Entergy System of Companies complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including, but not limited to, recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

The Entergy System of Companies expressly prohibits any form of unlawful employee harassment based on race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of the Entergy System of Company employees to perform their expected job duties is absolutely not tolerated.

Accessibility: Entergy provides reasonable accommodations for online applicants. Requests for a reasonable accommodation may be made orally or in writing by an applicant, employee, or third party on his or her behalf. If you are an individual with a disability and you are in need of an accommodation for the recruiting process please click here and provide your name, contact number, the accommodation requested and the requisition number that you are requesting the accommodation for. Employee Services will contact you regarding your request.

Additional Responsibilities: As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.

Know Your Rights: Workplace Discrimination is Illegal

The non-confidential portions of the affirmative action program for individuals with disabilities and protected veterans shall be available for inspection upon request by any employee or applicant for employment. Please contact HRCompliance@entergy.com to schedule a time to review the affirmative action plan during regular office hours.

WORKING CONDITIONS:

As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.

Please note: Authorization to work in the United States is a precondition to employment in this position. Entergy will not sponsor candidates for work visas for this position.

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