IT Help Desk Specialist

Job title:

IT Help Desk Specialist

Company

RedShift Recruiting

Job description

Job DescriptionJob ID#:4656Job Category:Information TechnologyOur well-established client is currently seeking a IT Help Desk Specialist to join their team. This is a temp-to-hire position located near Albany, NY.Responsibilities of the IT Help Desk Specialist will include:

• Install and maintain hardware and operating software for micro-computers
• Provide computer hardware training to personnel, including printer setup, operations, and file management
• Conduct in-service training on electronic office software and administrative applications
• Review computer inputs/outputs with operating personnel to identify and address issues and optimize usage
• Coordinate and log hardware problems, working with computer vendors to ensure ongoing reliability
• Coordinate resolution of hardware, software, training, and production issues
• Serve as a liaison between supervisor and users for timely implementation of hardware, software, and training
• Install and maintain infrastructure wiring and assist with computer, audio, and display operations
• Perform physical tasks such as climbing ladders, pulling network cables, and maintaining electronic equipment like smart boards

Job RequirementsQualifications of the IT Help Desk Specialist:

• Associates degree in Computer Science OR equivalent combination of education and work experience.
• Good knowledge of electronic computer use and operation, including peripheral equipment
• Working knowledge of office terminology and procedures
• Competence in operating a computer
• Ability to understand and follow oral and written instructions
• Capability to instruct others
• Accuracy in tasks and responsibilities

Pay for this position is commensurate with experience and education, up to $20/hr.To see a full listing of all our open positions, please visit:
https://www.redshiftrecruiting.com/jobs-hiring-near-meredShift Recruiting is the region’s premier recruiting agency with over 100 years of combined experience in the recruiting field. We specialize in permanent, temporary, and temp-to-hire positions. Our superior service combined with our highly qualified and carefully selected bank of candidates sets us apart.

Expected salary

$20 per hour

Location

Albany, NY

Job date

Fri, 16 May 2025 03:13:56 GMT

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