Inside Sales Representative, Strategic Accounts (remote)
Johnson Controls
What you will do
Johnson Controls is seeking an Inside Sales Representative to help maintain and grow sales for our large Strategic Accounts within the assigned geographical region by providing support to our North American Intrusion Sales Team and the highest level of customer service for our customers. This is a remote position based in either Canada or the US.How you will do itAct as the primary point of contact for customers within the assigned geographic region and work with the sales team to help build positive long-term relationships with key customer contacts through telephone and/or electronic communications.Meet with each member of the sales team on a bi-weekly basis to establish a rapport and develop an effective working relationship.Manage leads that are received by phone, through our website or from Tradeshows and Events. Follow up on and qualify these leads by identifying key decision makers and details of the opportunity before they are passed onto the Sales Team.Assist with the maintenance of our Customer mailing list as well as Account and Contact information in Salesforce.com.Work with Order Management, Supply Chain, Finance, etc. to help resolve customer issues/complaints.Schedule training sessions and provide after sales support/follow up for customers as needed.Assist with the Management of No Charge and Builder Program orders. Enter and submit No Charge orders for approval on behalf of the Sales Team and for the various Builder Programs. Handle any enquiries and follow up with the Order Management team as needed.Assist with the submittal of Contract Pricing forms for approval on behalf of the Sales Team as needed. Follow up with approvers to ensure that contracts are approved in a timely manner. Assist with the communication of the final approval emails to the appropriate Distributor/Direct Customer contacts.
Concord, ON
Wed, 28 May 2025 22:04:23 GMT
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