Information Management Officer

The UN Office for the Coordination of Humanitarian Affairs (OCHA) is part of the United Nations Secretariat responsible for bringing together humanitarian actors to ensure a coherent response to emergencies. OCHA also ensures there is a framework within which each actor can contribute to the overall response efforts. OCHA’s mission is to mobilize and coordinate effective and principled humanitarian action in partnership with national and international actors to alleviate human suffering in disasters and emergencies; advocate the rights of people in need; promote preparedness and prevention and facilitate sustainable solutions.

This position-specific job opening is being advertised for the position of National Information Management Officer (NOB) in the Regional Office for the Middle East and North Africa (ROMENA), Amman, Jordan. The incumbent reports to the Head of the Information Management Unit (IMU).

Key Duties and Accountabilities

Under the overall supervision of the Head of ROMENA Amman Office and the direct supervision of the Head IMU, the Information Management Officer will be responsible for the following duties:

• Manage information and the production and dissemination of high-quality information products, tools, and services.
• Design, develop, and manage databases, spreadsheets, and other data tools; understand, document, and ensure the quality of high-value humanitarian data for accuracy, consistency, and comparability; consolidate operational information on a regular schedule to support analysis.
• Support assessment and needs analysis activities to support country offices in the MENA region, (e.g. MSNA), including humanitarian needs overviews; secondary data reviews; provide advice on assessment design to ensure data quality; manage platforms and tools that support data collection and analysis e.g. Kobo Toolbox, ODK.
• Manage content on relevant web platforms, provide overall quality control for the platform, and ensure content is current, comprehensive, and follows relevant metadata standards; work with external counterparts on related web platforms such as agency and cluster websites and OCHA-developed websites/tools such as the RPM to facilitate cross-site search and interoperability.
• Develop, and maintain spatial baseline and operational datasets in accordance with relevant standards and guidance; produce and update high-quality IM products and online services; maintain a repository of spatial data and ensure that the data are documented and accessible to all humanitarian partners.
• Produce, update, and quality control IM products such as reports, charts, and infographics by turning data into graphical products to convey messages and a storyline; develop advocacy materials including posters, presentations, and other visual materials.
• Provide support to Whole of Syria (WoS) Coordinators as necessary; provide expert training on the use and development of IM tools and platforms to OCHA staff and humanitarian partners; advocate for the use of data standards and common platforms.
• Provide support to the WoS mechanism though by providing support for the coordinators as necessary and the IM activities on the Syria Humanitarian Program Cycle (including MSNA, PIN, Severity calculation, HNO; HRP; PMR development), response tracking (4W), planning, rollout new tools, etc. as required. Coordinate with other internal OCHA units and external partners including WoS sectors and NES-F.
• Maintain and Co-chair an IMWG with an agenda structured around HPC in accordance with IASC guidance to facilitate humanitarian information exchange, promotion of data and information standards, and HPC deliverables.
• Manages, guides, develops, trains, and fosters teamwork and communication among staff under his/her supervision.
• Performs other related duties, as required.

Qualifications:

Education: 

• Advanced university degree (master’s degree or equivalent) in political science, computer science, information technology, social science, public administration, international studies, economics, engineering, earth science/or other relevant disciplines is required.
• A first-level university degree, in combination with two additional years of qualifying experience, may be accepted in lieu of the advanced university degree.

Experience: 

• Minimum of two years (with master’s degree) or four years (with bachelor’s degree) of progressive professional experience in humanitarian information management, GIS, database management/Administration (familiarity with Kobo Tool, ODK, Survey Monkey, Mailchimp, Adobe Illustrator, InDesign, etc.), data visualization, or data analysis is required.
• Experience in the usage of computers and office software packages (MS Access, MS Excel, MS PowerPoint, MS Word) is required.
• Experience in Data Management: Design, develop, and manage databases, spreadsheets, and other data tools; understand, document, and ensure the quality of high-value humanitarian data for accuracy, consistency, and comparability; consolidate operational information on a regular schedule to support analysis is required.
• Extensive work experience in IM coordination, HPC data analysis (including JIAF, PIN, Severity, Response, etc.), and management of coordination forums like Information Management Working Groups or Assessments Working Groups. is required.
• One year or more of experience in the design and development of surveys, including user requirements, form design, survey implementation, data entry, data cleaning, and analysis is desirable.
• Work experience within the UN system or an International Organization, preferably in the Middle East and North Africa region is desirable.

Languages:

• Fluency in written and spoken English and Arabic is required.
• Knowledge of another United Nations official language is desirable.

Source: https://estm.fa.em2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/23492