IAG Adviser (custody)

Job title:

IAG Adviser (custody)

Company

The Growth Company

Job description

The Information Advice & Guidance Advisor (IAG) position at The Growth Company’s Employment team focuses on providing career support to individuals in prison and helping them transition back into the community. This involves offering tailored advice and guidance based on the current job market to help them find suitable employment opportunities.We help to make a lasting difference to the lives of people throughout the North of England and beyond, by supporting individuals to gain meaningful employment. Our highly skilled advisers and keyworkers work with a range of individuals; from people who have found themselves recently out of work, to those with complex barriers such as physical disabilities, mental ill-health and debt.Key Responsibilities:

• Personalised IAG Offer: Ensure customers receive tailored Information, Advice, and Guidance that meets their individual needs, fostering career management skills, independence, and leading to sustained learning and job outcomes.
• Caseload Management: Manage a diverse range of customers by caseload to achieve targets, focusing on sustained employment or learning.
• Labour Market Utilisation: Leverage labour market information and employer connections to support customers in achieving sustained employment outcomes.
• Partnership Development: Build and maintain effective relationships with key partners, including prison managers/governors, uniformed officers, and agencies, to generate a steady flow of eligible and appropriate new customers.
• Customer Support Delivery: Provide personalized support through various channels, including the Virtual Campus, group workshops, and face-to-face sessions.
• Action Plan Creation: Develop high-quality action plans for each customer, ensuring initial interactions meet customer satisfaction standards.
• Collaborative Work: Collaborate proactively with colleagues delivering other mainstream services (e.g., National Careers Service) to maximize customer outcome tracking and streamline evidence generation.
• Compliance and Standards: Ensure compliance with Prison Service DPS contract requirements and exceed minimum standards set by the Skills Funding Agency, Ofsted, and Matrix.

Skills Required:

• Educational Background: Hold an NVQ Level 3 or 4 in Advice & Guidance, DipCG, or an equivalent qualification, with a willingness to work towards meeting CDI License to Practise requirements.
• Target-Driven: Capable of thriving in a target-driven environment, focusing on achieving successful outcomes for Prison Service customers.
• Guidance Expertise: Possess high-level guidance skills, able to deliver one-to-one and group sessions to at least a Grade 2 standard.
• Digital Proficiency: Proficient in using digital channels and platforms for delivering information, advice, and guidance, including specific online tools and websites within the Virtual Campus.

Skills Required:

• Custodial Setting Experience: Preferably have recent experience in delivering job or learning outcomes within a custodial setting, especially in a target-driven environment.
• Offender Support: Experience working with current or ex-offenders.
• Guidance Skills: High-level guidance skills, capable of delivering one-to-one and group sessions to at least a Grade 2 standard.
• Educational Background: Hold an NVQ Level 3 or 4 in Advice & Guidance, DipCG, or an equivalent qualification, with a willingness to work towards the CDI License to Practise requirements.

LocationHMP StaffordBusiness Area Logoemployment.jpgCompany LogoWork Company (ESF)CompanyEmploymentContract typePermanent/ Full- timeSalaryUp to £28,000 per annumAdvert Brandemployment.jpgClosing Date27/04/2025Ref No4589Documents(PDF, 284.7kb)We are committed to safeguarding and promoting the welfare of everyone including vulnerable adults and young people, we expect all staff to share this commitment. All appointments will be subject to Safer Recruitment Procedures which include a DBS check. This will be conducted by Due Diligence Limited (DDC Ltd) on behalf of GC. Please note that the successful candidate will not be required to pay for this.If you are on the Barred List, it is against the law to apply and to be hired for a role that includes regulated activity with the concerned group.We are committed to increasing the diversity of our workforce, we provide a guaranteed interview to applicants who meet the essential requirements for a role. This commitment applies to candidates who have a disability or are from a diverse ethnic community.As part of our application process, you can ask to be considered under this scheme if you are from an ethnic community or have a physical or mental impairment that has a substantial and long-term negative effect on your ability to do normal daily activities. Providing that you meet the essential criteria for the role, you will then be invited for an interview. Your guaranteed interview application will only be shared with the Hiring Manager and our Internal Recruitment Team.We are a member of the national campaign Ban the Box; this campaign aims to open opportunities for people with convictions to compete for jobs. We’re supporting the campaign by removing conviction questions at the applications stage.GC aims to promote a culture of flexibility and agile working. Going forward we will be transitioning to a culture where full agile working will be a feature of many of our roles. We also recognise that there may be a need for more permanent flexibility in your working arrangements and in such cases, we encourage you to have these discussions at the interview stage, to enable your flexible working request to be considered as early as possible.If you require support with the recruitment process, please contact or Internal Recruitment Team at or call us on 0161 237 4447.All GC colleagues will work inline with the Health & Safety at work act and the GC Health & Safety Policy.

Expected salary

£28000 per year

Location

Stafford, Staffordshire

Job date

Sat, 19 Apr 2025 05:36:26 GMT

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