Human Resources Associate

WHO in India is committed to maximize the use of national and international talents in recognition of excellent human resources available in the country through a transparent process of appropriate staffing mix and recruitment. WHO India Country Office collaborates with the Government of India and relevant stakeholders within the framework of the collaborative Country Cooperation Strategy (CCS) to actively support the development and implementation of national health policies, strategies and plans aiming at promoting access to and utilization of affordable and quality health services and improving the financial protection against health-related risks. Underlying Value and Core Functions of WHOWHO’s mandate revolves around six (6) leadership priorities specifying (i) advancing universal health coverage; (ii) health-related sustainable development goals; (iii)addressing the challenge of non-communicable diseases and mental health, violence and injuries and disabilities; (iv)implementing the provisions of the International Health Regulations (2005); (v) increasing access to quality, safe, efficacious and affordable medical products; (vi) addressing the social, economic and environmental determinants of health. The South-East Asia Region (SEAR) of WHO is made up of 11 countries, with over 1.9 billion people, with India’s population of 1.4 billion. All the Member States of WHO/SEAR (Bangladesh, Bhutan, Democratic People’s Republic of Korea, India, Indonesia, Maldives, Myanmar, Nepal, SriLanka, Thailand, and Timor-Leste) share the common value of the highest attainable standard of health as a fundamental human right. All of WHO actions are based on this and rooted in the underlying values of equity, solidarity and participation. The mission of WHO India is to improve quality of life of the 1.4 billion people in India by supporting the government in eliminating vaccine preventable and other communicable diseases, reducing maternal and neonatal mortalities, promoting healthy lifestyles, addressing determinants of health, preparing and responding to health emergencies and strengthening health systems for universal health coverage. Mission of the WHO Country Office for India Within the framework of WHO’s Country Cooperation Strategy the mission of the WHO Country Office is to support India in: (i) developing and sustaining its own health policies, health systems and public health programmes; (ii) working to prevent and overcome threats to health; (iii)anticipating future challenges; and (iv) advocating public health.

Duties:

• Under the overall guidance of the National Professional Officer (HR), NO-C, and direct supervision of the National Professional Officer (HR), NO-A, the incumbent performs the following duties:
• Contract and entitlements management: Acts as the primary focal point and provides briefings and advice to staff and non-staff (consultants and interns) at all levels on WHO rules and regulations, employment conditions, entitlements, and standard operating procedures. Briefs new and departing staff on onboarding and separation processes and related entitlements to ensure smooth and timely implementation of associated actions. Acts as a focal point for staff and liaises closely with colleagues in the Regional Office and Global Service Center (GSC) on contractual matters. Acts as the primary focal point for queries from staff and managers regarding employee and management self-service functions in the Global Management System (GSM). Acts as the primary focal point for queries from leave administrators within WCO on all matters related to leave and absence recording and management.
• HR monitoring, compliance, reporting and initiation: Monitors to ensure timely initiation of actions and compliance with WHO rules and regulations, of contract extensions, probationary periods, conversion of appointments, retirements, acting arrangements, WIGIs and maximum duration of contracts. Initiates and drafts correspondence related to various HR actions (waivers, acting arrangements, exceptions, lateral transfers, etc.) and initiates GSM transactions following consultation with the supervisors. Monitors performance management compliance and liaises with managers to ensure timely completion of reports. Monitors leave and absence in close consultation with the designated leave administrators within WCO. Conducts first level analysis and review of requests for hiring of consultants and interns to ensure completeness and compliance of submissions with HR policies and escalates as needed. Prepares regular HR reports and statistics as needed.
• HR planning: In close consultation with the HR Specialist / Executive Associate (HR), provides support to the HR planning exercise by providing updated reports of the workforce and status of vacant positions and maintains these reports regularly updated. Ensures compliance with the usage of standardized post descriptions by entering the appropriate post descriptions in GSM and escalating to the supervisors for any deviations. Monitors the implementation of the WCO HR plan and initiates requests for advertisement and hiring, ensuring also that the associated actions in GSM are initiated. In close collaboration with the WCO Budget and Finance unit, manages the establishment (adding of positions) and maintenance (updating position parameters) of the HR Plan in GSM ensuring GSM reflects the approved HR plans for WCO. Supports restructuring/re-profiling and other review exercises by providing analysis, reports, data and organigrams, as needed.
• Selection and Recruitment processes: When required, supports the timely organization of selection and recruitment processes to ensure the efficiency of the selection and recruitment processes. Monitors the selection and recruitment process from drafting vacancy notice, preliminary screening of applications, logistics of selection panels, coordination with panel members and candidates, conducting reference checks. Participates in selections and ensures that the panel members and candidates are kept abreast of developments in the process.
• Other operations: Supports the Capacity Building initiative as part of WCO-SDL committee. Provides assistance to relevant HR related projects in the WHO Country Office for India. Supports in preparation of documents / presentations for management meetings / HR Committee. Conducts HR-related trainings – GSM, e-PMDS for staff. Acts as supervisory backup in the absence of the Executive Associate (Human Resources).
• Performs all other related duties as assigned and backstops the respective HR staff when absent to ensure continued services.

Experience:

Essential: ;

• At least eight (8) years of work experience in clerical / administrative positions.

Skills:

• Demonstrated skills and knowledge in two or more specialized areas of Human Resources with the ability to produce and analyze data and recommend appropriate actions.
• Sound knowledge in HR policy related to the administration of entitlements and benefits and employment conditions.
• Ability to detect shortcomings and anomalies and recommend remedial actions in line with WHO’s Staff Regulations and Staff Rules and the eManual.
• Sound judgment, integrity, respectful and exemplary behavior and service orientation. Adherence to confidentiality, tact and diplomacy in dealing with others.
• Good communication (written and oral) and excellent interpersonal skills. Proven knowledge of the WHO or UN administrative rules, regulations and policies.
• Proficiency in the use of standard Microsoft Office applications, with advanced level of Excel.
• Demonstrated IT skills and its application using HR software, in particular an Enterprise Resource Planning system (ERP) based on Oracle, SAP or similar platforms, E-recruitment systems (such as Stellis/Taleo and/or other HR related databases.

Language Skills:

Essential:

• Excellent knowledge of written and spoken Hindi and English.

Source: https://careers.who.int/careersection/ex/jobdetail.ftl?job=2409859