Hire Desk Manager (Field Based)

Job title:

Hire Desk Manager (Field Based)

Company

HSS Hire

Job description

HSS: The Hire Service Company – we’ve been a trusted name in tool and equipment hire since 1957, instantly recognisable across the UK and Ireland for our iconic ‘blue and yellow’ vans, kit and branches.Today, we blend cutting-edge technology with our deep-rooted commitment to service. We’re all about people dealing with people – friendly colleagues in local branches, building great relationships with local customers and local communities. It’s hire, with a human touch.Explore our benefits:20 days Annual Leave (plus Bank Holidays) with further option of additional holiday buy scheme. Training, Apprenticeships and Development opportunities, exclusive discounts on equipment rentals, car lease, and retail purchases. You also receive, life assurance twice your annual salary and access to healthcare and wellbeing platforms.Similar Working PatternMonday to Friday 7:30am until 17:30pm and Saturdays 8:00am until 13:00pmThe Role of an Hire Desk ManagerAs an Hire Desk Manager, you will develop strong customer relationships in a cluster of store’s offering hire solutions with an array of top-tier products and equipment across all building service sectors. If you’re looking to join a forward-thinking culture, we want you to be part of the exciting journey with us.You will support coverage across London including Vauxhall, Old Kent Road, Catford, Charlton & Welling.What do you need to succeed as an Hire Desk Manager?

• Dedication to delivering exceptional customer service.

• Commitment to continuous learning and expanding product expertise.

• Proven ability to consistently meet and exceed performance targets, prioritise tasks and consistently meeting deadlines with a strong focus on finding solutions.

• Excellent organisational abilities, with a talent for balancing workloads and meeting service demands.

• Hold a valid UK Driving License.

What does the Hire Desk Manager involve?

• Independently support the HSS dedicated area within our partnering builder’s merchant in the absence of the Merchant Branch Manager, providing expert assistance to customers with their hire needs while actively seeking opportunities to upsell and cross-sell products and services.
• Cultivate and maintain strong relationships with customers to secure repeat business, long-term loyalty and optimising sales through effective sales techniques.
• You will use a company van and fuel card to travel to different locations.

ED&I PromiseWe believe everyone should have the opportunity to thrive and shape our future. We welcome applications from all backgrounds, even if you don’t meet every requirement. If you’re ready to make a positive impact with us, we want to hear from you. Together, let’s build an inclusive space in the building services industry.We’re incredibly proud to be a Disability Confident Committed Employer and believe that everyone should have the opportunity to contribute and thrive within our workforce please do let us know if you require any reasonable adjustments during the recruitment process that will allow you to perform to the best of your ability.

Expected salary

Location

London

Job date

Wed, 29 Jan 2025 03:29:47 GMT

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