Castle Employment
Job title:
Hire and Transport Coordinator
Company
Castle Employment
Job description
Location: Outskirts of York
Hours: Monday to Friday, 8:00 AM – 4:30 PM (Flexible Start & Finish Times Available)
Salary: Competitive, Dependent on Experience
Benefits: 33 Days Holiday (Inclusive of Bank Holidays), Company Phone & Tablet, Healthcare, PensionAre you an experienced Transport Coordinator with a background in Plant Hire, Powered Access Hire, or Car Rental Hire? Do you thrive in a fast-paced environment where no two days are the same? If so, we want to hear from you!A family-run business with a close-knit team that prides itself on exceptional customer service and efficiency. As a Hire & Transport Coordinator, you’ll play a key role in ensuring smooth operations, working alongside the service department and engaging with clients to provide top-tier service.Your Role Will Include:
- Customer Interaction: Taking inbound calls, providing expert advice, and ensuring clients receive the best service.
- Transport & Delivery Planning: Coordinating deliveries and collections efficiently to meet client needs.
- Operational Coordination: Liaising with the service team to ensure equipment is maintained and delivered in top condition.
- Upselling & Business Growth: Identifying opportunities to upsell additional services, equipment, and accessories to maximise revenue.
- Systems & Administration: Using computer system for bookings, scheduling, quoting and maintaining accurate records (computer literacy is essential).
What We’re Looking For:
- Experience in Hire, Plant Hire, Powered Access Hire, Car Rental, Transport Coordination, or Logistics.
- Strong customer service skills – you’ll be the first point of contact for clients, so professionalism and friendliness are a must.
- Ability to work in a fast-paced, problem-solving environment, ensuring smooth day-to-day operations.
- A proactive and organised approach to work, with strong attention to detail.
If you’re looking for a role where you can make an impact, be part of a supportive team, and grow within a well-established company, apply today!
Expected salary
Location
North Yorkshire
Job date
Fri, 09 May 2025 02:05:16 GMT
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