Head Waiter – Emirates Stadium

Job title:

Head Waiter – Emirates Stadium

Company

Delaware North

Job description

Delaware North UK is hiring a casual Head Waiter at Emirates Stadium in London. As a Head Waiter, you will be responsible for ensuring the highest standards of service are always met alongside assisting and training waiters and other team members.This role is offered on a casual worker agreement basis with most events taking place at weekends and/or in the evening.

  • Assist and supervise team members to ensure the highest serving standards are upheld
  • Capable of effectively managing a section of around 4-6 tables
  • Able to effectively communicate with both guests and colleagues
  • Will be responsible for guiding guests from the beginning to the end of their dining experience
  • Able to speak with confidence on food and wine and proficient in understanding complex menus
  • Must possess a keen eye for detail
  • Assist with the training and leading of team members
  • Ability to learn on the job and adapt to an ever-changing environment
  • To ensure all colleagues, guests and clients receive excellent customer service
  • Availability on weekends and evenings
  • Assist in welcoming and seating of guests when required
  • Must be comfortable serving and handling alcohol and pork products
  • 2-3 years’ experience in a Senior or Head Waiter role.
  • High level of knowledge of wine, spirits and food essential.
  • Comfortable dealing with a fast-paced environment and at ease with serving VIP’s
  • Previous experience within a high-end restaurant or luxury hotel setting is essential
  • Strong verbal and written communication skills.
  • Ability to work in a fast-paced environment.

Expected salary

Location

Islington, North London

Job date

Fri, 29 Nov 2024 23:42:41 GMT

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