Haematology Support Secretary

Job title:

Haematology Support Secretary

Company

NHS

Job description

• Are you looking for a new challenge? * Are you looking to work in a fast paced team? If you answered yes, then this role could be for you! An exciting opportunity has arisen with in our newly revamped Haematology secretarial department. We are looking for a dynamic individual, excited and eager to join us in our journey of improvement. The successful candidate will be required to support the Medical Secretarial Team in the delivery of a comprehensive administrative service, outline new and efficient processes and inpatient and outpatient waiting list management for our speciality, in accordance with the Patient Access Policy. You will be required to communicate appointments and admission related information to patients and carers along with answering queries both verbally and written, and typing correspondence within performance targets as appropriate, and supporting in the delivery of the local and national NHS targets. This would be an ideal opportunity for anyone who has clerical experience of working in the NHS, but this is not essential as full training will be given to the successful candidate.

Main duties of the jobThe ideal candidate will need to:o Be resilient and able to cope to changing goal posts.o Be confident and capable.o Have excellent communication skills.o Be organised.o Be able to prioritise their own workload effectivelyo Use their own initiative.o Be prepared to work within a busy and challenging (but rewarding) environment.About usUniversity Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. Based across two sites, Royal Stoke in Stoke-on-Trent and County Hospital in Stafford, we are proud to serve around three million people and we’re highly regarded for our facilities, teaching and research. We are the specialist centre for major trauma for the North Midlands and North Wales.All of our employees make a valuable contribution regardless of role here at UHNM and we are proud of our wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their true potential.UHNM create and encourage a culture of inclusion, providing equal opportunities for career development that are fair and transparent. We are committed to being a diverse and inclusive employer and foster a culture in which all staff feel valued and respected. In return we ask all of our employees to make a commitment to the values, co-created by or staff, patients and carers, and that unite us as a Trust.

At University Hospitals of North Midlands NHS Trust we know that investing in, supporting and developing our staff has a direct impact on the quality of care that we deliver. Our employees are as important as our patients and the population that we serve.Date posted19 September 2024Pay schemeAgenda for changeBandBand 3Salary£22,816 to £24,336 a year Per annumContractPermanentWorking patternFull-timeReference number205-6399333-BJob locationsRoyal Stoke HospitalNewcastle Road,Stoke-on-Trent,ST4 6QGJob descriptionJob responsibilitiesFor further information on this vacancy, please see the attached Job Description and Person Specification or contact the Hiring Manager. Job descriptionJob responsibilitiesFor further information on this vacancy, please see the attached Job Description and Person Specification or contact the Hiring Manager.Person SpecificationQualificationsEssential

• oGood general education to include GCSE English or equivalent

Desirable

• oRSA 3 word processing or equivalent

ExperienceEssential

• Secretarial and/or clerical experience
• Audio typewriting skills/ Knowledge of medical terminology
• 2 years’ experience working in an acute hospital setting

SkillsEssential

• Knowledge of Microsoft Office package
• Knowledge of the hospital EPR system
• Knowledge of patient administration and other related systems

Desirable

• Previous reception duties in a health care setting

Person SpecificationQualificationsEssential

• oGood general education to include GCSE English or equivalent

Desirable

• oRSA 3 word processing or equivalent

ExperienceEssential

• Secretarial and/or clerical experience
• Audio typewriting skills/ Knowledge of medical terminology
• 2 years’ experience working in an acute hospital setting

SkillsEssential

• Knowledge of Microsoft Office package
• Knowledge of the hospital EPR system
• Knowledge of patient administration and other related systems

Desirable

• Previous reception duties in a health care setting

Expected salary

£22816 – 24336 per year

Location

Stoke-on-Trent

Job date

Sun, 22 Sep 2024 02:18:45 GMT

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