Guest Experience Manager
Autograph Collection
Let your passion for discovery become a career. Explore, discover, share, and inspire at St Pancras LondonMasterpiece by Design. Dynamic by NatureThe St Pancras London is distinctly iconic and an architectural masterpiece that celebrates both heritage and innovation. Housed in one of London’s landmark buildings, it is where modern lifestyle and luxury experiences create new stories built upon those from the past.Position Summary:Guest Experience Manager is responsible for the experience of all hotel guests through the planning, communication and delivery of the highest levels of hospitality and service. The Guest Experience Manager is accountable for two areas; the Guest Experience department and Guest Services team.Responsibilities: Here’s what your journey with us entailsGuest Satisfaction
Guest Services / Guest Experience Management
Qualifications/Skills:
What is in it for you:In addition to receiving a competitive salary and investment in your personal development, you will have access to an array of perks and discounts including:
Join Our Team: Ready to be part of a dynamic team dedicated to shaping the future of luxury hospitality? If you thrive in a fast-paced environment and are passionate about making a difference, we want to hear from you.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences. Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer today’s traveler a range of unique experiences suited to their individual sense of style and adventure. All Autograph Collection hotels look to attract The Individualist, the brand’s target consumer. The Individualist is someone who uses travel as an opportunity to add to their personal narrative – in essence they are hand selecting our hotels whether for personal or corporate travel because it is much more than simply a place to rest. In joining Autograph Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
London
Wed, 04 Jun 2025 03:19:50 GMT
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