Greenmarket Administrative Manager

Organization Information 

GrowNYC is a 54-year-old environmental nonprofit organization helping more than 3 million New Yorkers by providing essential services and taking action to make NYC a livable city, one where every person can enjoy a healthier, more sustainable life. GrowNYC Programs include: 

• Our network of Greenmarkets, Farmstands, and the work of GrowNYC Wholesale ensure that all New Yorkers have access to the freshest, healthiest local food.
• We blanket the five boroughs with resources like food scrap and clothing collections to make waste reduction, recycling, and composting easy for all.
• We build and support community and school gardens through volunteer days, technical assistance, training, grants and more.
• We provide 70,000 children each year with programs that provide meaningful interactions with the natural environment.

GREENMARKET ADMINISTRATIVE MANAGER (Full-time)

Position Summary

Reporting to the Director of Food Access & Agriculture (FAA), the Greenmarket Administrative Manager oversees Greenmarket staffing operations, provides administrative coordination, and supports fiscal and budget management for the FAA Department. This role leads the recruitment, hiring, and onboarding of field staff and manages the staffing for more than 46 farmers markets operated by GrowNYC throughout the five boroughs of New York City. In collaboration with the FAA Director and FAA leadership team, the Greenmarket Administrative Manager is responsible for accurate and timely financial administration to support the fiscally sound management of the departmental budget.

Requirements

Greenmarket Administrative Manager Responsibilities (Include but are not limited to):

Staffing Administration and Management 

• Manage staffing for Greenmarket locations, including overseeing the required training, market schedules, market coverage, and overall Greenmarket staffing strategy.
• Serve as the central point of contact for both the supervisory Greenmarket staff and field staff, including handling inquiries, scheduling meetings, and providing resources and support.
• Serve as a liaison between the field staff and the Human Resources Department.
• Review and approve Greenmarket field staff timesheets in coordination with Greenmarket supervisory staff.
• Supervise the Greenmarket Hiring and Staffing Assistant, including overseeing workflow, individual work plan, annual performance appraisal, and professional development.
• Assists management team with performance reviews and discipline processes.

Recruitment, Hiring, and Onboarding

• Oversee all aspects of Greenmarket field staff’s recruitment, hiring, and onboarding process.
• Lead all aspects of the interview process, including scheduling interviews, preparing materials, and communicating with applicants and Greenmarket supervisory staff.
• Coordinate with the Human Resources Department to finalize job offers and onboard new Greenmarket field staff.
• Manage new Greenmarket field staff onboarding through coordinated efforts with Human Resources, IT, Greenmarket supervisory staff, and the Greenmarket Hiring & Staffing Assistant.
• Organize and facilitate the departmental weekly hiring meeting with FAA supervisors and the Human Resources Department to coordinate and plan short-term and long-term staffing needs.

Fiscal and Budget Management 

• Assist the FAA Director with departmental budget planning, management, and oversight.
• Collaborate with the Assistant Comptroller to update and maintain budget documents on a monthly basis, ensuring that all data is accurate and up-to-date.
• Organize and facilitate the recurring program Profit & Loss budget meetings with the Assistant Comptroller, FAA Director, Assistant Directors, and Program Managers.
• Coordinate payment of invoices, receipts, and reimbursements and ensure that expenses are properly coded and submitted for payment via NetSuite for the Approval Supervisor and Accounts Payable.
• Manage vendor relationships to ensure timely invoicing and payment.
• Create and maintain protocols for FAA staff to submit invoices and receipts for payment and reimbursements.
• Work with the Greenmarket Operations Manager to create and monitor the Greenmarket staffing budget.
• Coordinate and organize the yearly budget process for the FAA Director, Assistant Directors, and Program Managers, including convening meetings leading up to the new fiscal year.
• Work closely with the FAA Director and Comptroller to analyze the budget regularly throughout the year, including identifying variances, planning for upcoming expenses, and suggesting changes as necessary to ensure that the budget remains on track.

Qualifications

• Minimum of three (3) years of work experience in staffing management, operations, human resources, or program management, preferably in a public-facing setting, e.g., retail, agricultural, restaurant, or culinary.
• Minimum of two (2) years of experience managing staff with a people-centered leadership style.
• Demonstrated financial acumen and demonstrated experience with managing and monitoring budgets.
• Excellent interpersonal skills, a high level of emotional intelligence, and experience working with people from diverse backgrounds in terms of race, ethnicity, and gender (including trans* and nonbinary), sexual orientation, class, and religion.
• Strong written and public speaking communication skills, with a desire and proven ability to communicate with people from diverse backgrounds and knowledge levels.
• Exceptional attention to detail and timely follow-up.
• Experience managing a high volume of work with efficiency, accuracy, and self-direction.
• Highly organized, with exceptional time management skills and a proactive, results-driven orientation.
• Strategic and anticipatory problem-solving skills with the ability to be resourceful and nimble.
• Flexible approach to work, with the ability to focus on meeting emergent needs and juggle multiple projects in a fast-paced team environment.
• Strong commitment to a racially and socially just food system.
• Dispute mediation, conflict management, and de-escalation skills.
• Desire to be part of a leadership team committed to working collaboratively to create systems and continuously improve.
• Proficiency in Microsoft Office Suite and Google Workspace.
• Strong analytical skills with advanced proficiency in MS Excel and Google Sheets.
• Bilingual in English/Spanish (preferred but not required).
• Strong knowledge of and interest in issues relating to local food, sustainable agriculture, and food access (preferred  but not required).

Physical Requirements

The ability to be seated for long periods of time.

Schedule

The schedule for this position is 35-40 hours a week, Monday through Friday. This hybrid role requires three days in the office, with mandatory office attendance on Wednesdays. Flexibility is required and the ability to be “on-call” on weekends and evenings for last-minute coverage requests. 

Compensation

The position is an exempt, full-time salaried position.  It pays $70,000 – $80,000 and includes full benefits (medical, dental, vision, life insurance, long-term disability, incentive savings plan, paid time off, Public Service Loan Forgiveness, and potential for parental leave for full-time regular employees who have been employed with GrowNYC for 175 days and FSA programs). The position is non-union-eligible/not part of the bargaining unit. 

Location: 

This hybrid position allows for both remote work and work at the GrowNYC office in downtown Manhattan.  Presence in office on Wednesdays is mandatory.