Global Media and Customer Voice Manager

Job title:

Global Media and Customer Voice Manager

Company

Schneider Electric

Job description

Job Description:Global Media and Customer Voice Manager:Are you ready to be the architect of our global media and influence strategy? We’re seeking a visionary professional who can bring fresh ideas and a hands-on approach to storytelling.As our Digital Energy Global Media and Customer Voice Manager, you’ll collaborate with internal and external teams to identify trends, develop impactful customer stories, craft compelling narratives around our business strategy, and leverage media to drive impact.You will work on a small high-performing team of communication experts reporting to the Head of Strategic Communications for the Digital Energy Division. Together we are the voice of Digital Energy, shaping impactful narratives to educate and inspire customers, industry influencers, and employees.Your expertise in PR and storytelling will be instrumental in elevating our brand and existing content to new heights, inspiring current and potential customers, strengthening our position as a thought leader, and shaping the future of our industry.Ready to take on this challenge and make a lasting impact?Responsibilities:

• Develop impactful campaigns: Create strategic media/PR/influence campaigns aligned with our business objectives that present a compelling narrative, supported by real customer case studies, to strengthen our brand and executive presence.
• Own Press Releases: Lead the end-to-end press release process and take the results to the next level, going beyond “business as usual” to ensure each press release has a clear goal and measurable impact.
• Create Tier one media articles: Partner with experts and leverage AI to produce timely and strategic articles, supported by real customer examples, that position us as industry leaders and start conversations.
• Source and develop compelling customer stories: Build relationships and collaborate with teams from the line of business, commercial, and top countries to identify and develop customer case studies. These stories should address any gaps in our library and align with our strategic priorities to ensure each one has a powerful impact on the market.
• Manage media relations: Oversee media requests, press conferences, and events, and manage our external PR agencies to deliver high-quality content on budget and on time. Collaborate with local country teams to deploy relevant content for maximum influence and impact.
• Support Executives: Prepare executives for media interviews and speaking engagements, providing clear briefing documents and research-backed content, customer case studies, and latest angles/statistics.
• Measure and optimize: Set clear targets, track performance, and refine our strategy for maximum impact.

Skills and Experience:

• 7+ years of diverse communications experience – successful candidate should be able to demonstrate successful outcomes from communications activities where they have conceptualized, developed and executed an influence plan.
• Has experience leading cross-functional projects.
• Ideally has worked in international matrix organizations.
• Relationship builder, able to influence and earn buy-in from people outside their hierarchy
• Excellent ability to write, articulate, and present messages to peers and senior leaders
• Strong project management skills, capable of organizing work methodically and thriving in a deadline-driven, fast-paced environment.
• Passion for storytelling, continuous learning, and a commitment to delivering quality and excellence.

At Schneider Electric, Diversity & Inclusion is at the heart of our organisation, it’s an integral part of our history, culture, and identity.We recognise that embracing diversity unlocks innovation and creativity and fosters collaboration.We want our employees to reflect the diversity of our communities and the customers we serve. As a result, our teams are stronger to drive the company’s future.“We are proudly participating in the Disability Confident Program offering support to people in the workplace who consider themselves living with a disability.”

What we offer you:Competitive salary & Bonus Scheme, 28 Days Annual Leave + Public Holidays, Holiday Buy & Sell programme, Pension Scheme, Employee Share Ownership Programme, Various Health & Wellbeing Support Options, Gym Flex, Open Talent Market (internal mobility opportunities + access to mentors & projects globally), Shopping & Dining Discounts, Learning Portal and much more.Apply now:Please submit an online application to be considered for any position with us. You know about us, so let us learn about you! Apply today!#LI-JW2Looking to make an IMPACT with your career?When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us.IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.Become an IMPACT Maker with Schneider Electric – apply today!€36 billion global revenue
+13% organic growth
150 000+ employees in 100+ countries
#1 on the Global 100 World’s most sustainable corporationsYou must submit an online application to be considered for any position with us. This position will be posted until filled.Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do. This extends to our Candidates and is embedded in our Hiring Practices.You can find out more about our commitment to Diversity, Equity and Inclusion and our DEI PolicyAt Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust CharterSchneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.

Expected salary

Location

United Kingdom

Job date

Fri, 06 Dec 2024 04:13:53 GMT

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