General Manager | Fast Casual

Job title:

General Manager | Fast Casual

Company

Gecko Hospitality

Job description

Job DescriptionJob Title: General ManagerJob Description:
We are seeking a driven and experienced General Manager to oversee the operations of a vibrant health-focused café specializing in fresh, fast-casual offerings. The General Manager will lead by example, ensuring smooth daily operations, exceptional customer service, and consistent achievement of financial and operational goals. This role requires strong leadership, a passion for creating a positive guest experience, and the ability to inspire a team to deliver excellence.Key Responsibilities:

• Oversee all aspects of daily operations, ensuring a clean, organized, and welcoming environment for guests.
• Lead and manage a team, including hiring, training, scheduling, and providing ongoing coaching and performance evaluations.
• Drive customer satisfaction through friendly, efficient service and high-quality product delivery.
• Develop and implement operational strategies to achieve financial targets, including sales growth, labor cost management, and inventory control.
• Ensure compliance with all health and safety regulations, maintaining a spotless and food-safe environment.
• Monitor inventory levels and coordinate with vendors to ensure proper stock of ingredients and supplies.
• Handle customer inquiries, complaints, and feedback professionally, ensuring prompt resolution.
• Analyze performance metrics and reports to identify areas for improvement and implement changes to enhance operations.
• Collaborate with marketing and promotional efforts to build brand awareness and attract new customers.
• Foster a positive and inclusive team culture that aligns with the company’s values.

Qualifications:

• 3+ years of management experience in the restaurant or fast-casual industry.
• Proven ability to manage financial performance, including P&L analysis and cost control.
• Strong leadership and team-building skills, with a track record of inspiring and developing staff.
• Excellent communication and interpersonal skills.
• Ability to multitask and thrive in a fast-paced, high-volume environment.
• Passion for health-conscious and fresh food concepts is a plus.
• Proficiency in inventory management and scheduling tools.
• Availability to work flexible hours, including weekends and holidays.

Benefits:

• Competitive salary with performance-based bonuses.
• Health benefits and paid time off.
• Opportunities for career growth within a supportive and dynamic team environment.

If you are a proactive leader with a passion for hospitality and operational excellence, we encourage you to apply for this exciting opportunity to manage a thriving café dedicated to fresh and wholesome food.Meet Your RecruiterFranchise Partner | Restaurant DivisionGeorgia Westwood recognizes the importance of “doing what you love and loving what you do;” she thrives on being a part of others achievements. This, coupled with an extensive Restaurant Director background, gives her an edge in this competitive recruiting world! Georgia’s career in hospitality started in 1998 with Metromedia Restaurant Group, where she developed and spent ten years. In August 2008, Georgia joined Havana Central as Director of Training and Development and was instrumental to their growth.In 2013, Georgia joined Gecko Hospitality New York. She is a native New York girl and looks forward to continuing to work and build the New York market.“I loved my jobs, and if I can give someone else the same experience of waking up every day happy to get to work, then I’ve done my job… and it’s a fabulous day!”Since 2000, Gecko Hospitality and its dedicated Franchise Partners and Recruiters throughout the United States and Canada have been pioneers in the hospitality recruiting industry. The value that Gecko Hospitality provides to its clientele is evident in the advanced networking and technology skills our professional recruiters possess in identifying qualified restaurant professionals.

Expected salary

$60000 per year

Location

Princeton, NJ

Job date

Tue, 17 Dec 2024 23:00:00 GMT

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