Front Office Manager
RBH Hospitality
JOIN USHere at the Holiday Inn Express Middlesbrough – Centre square & Station Suites Apartments we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors. We are passionate about the RBH hospitality industry, and we are always on the lookout for new talent to join us on our journey…OUR HOTEL
Located in Middlesbrough Town Centre, Station Suites is a newly renovated 42 Bedroom Apartments, you will be employed by Holiday Inn Express Middlesbrough – Centre Square a 159-bedroom hotel, we provide exceptional guest experiencesAs part of this journey, we’re looking for a passionate Guest Service Manager to lead our overnight operations and help deliver exceptional service to our guests.This is a unique opportunity to join a dynamic team, oversee a key part of our guest experience, and be at the forefront of shaping the future of our newly refurbished hotel. With industry-leading training programs, flexible scheduling, and a culture that values every contribution, we empower our staff to deliver excellence daily.If you’re a proactive leader with a passion for hospitality and are ready to make an impact, we want to hear from you!AN EVENING IN THE LIFE OF A GUEST SERVICE MANAGER AT STATION SUITES, MIDDLESBROUGHAs our Guest Service Manager, you’ll be at the helm of operations during the Daylight hours, ensuring that our hotel continues to deliver the same high-energy, customer-focused service our guests expect, even while they’re maybe out at work. You’ll oversee the Day team, manage guest requests, and ensure everything runs seamlessly. With your leadership, our guests will feel secure, cared for, and supported at every moment of their stay, no matter the hour.Reporting to our DGM, you can expect your working day to include:
OUR BENEFITSYou will have access to a benefits package we believe truly works for our people
And much more!WHAT WE NEED FROM YOU
EQUAL OPPORTUNITIESRBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact our hotel directly.
Middlesbrough, North Yorkshire
Sun, 06 Apr 2025 07:45:04 GMT
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