Food Service Director-Retail Food Services
Dexterra Group
Company DescriptionWHO ARE WE?Dexterra Group is a fast-growing, financially strong, publicly listed company (TSX:DXT). We have a far-reaching presence across the entire continent North America with hundreds of full-time and part-time opportunities at any given time. We aim to provide our people with more than just a job – we offer fulfilling opportunities in a culture that promotes stability, diversity and inclusion, camaraderie, employee recognition, work-life balance, and doing what you love. For over 75 years, the companies that began independently, and now form Dexterra Group, have been dedicated to serving North American clients to create and manage built environments that play a vital role in our economy and our local communities. And, that’s something we’re truly proud of. Work That Matters, People Who Care.Job DescriptionWHAT’S THE JOB?Under the supervision of the General Manager, The Food Service Director is responsible for the overall management and success of food service operations, including cafés, franchises, and catering events. This role oversees staff, financial administration, menu planning, and compliance with health and safety standards. The Food Service Director ensures high-quality food service delivery, cost control, and exceptional customer satisfaction while fostering a productive and professional work environment.THE POSITION:The primary purpose of the Proposal Team Manager is to provide functional lead and support to the Proposals team. They will champion best practice and ensure the consistent production of high quality customer focused proposals. They will develop and mentor their staffRESPONSIBILITIES:
Relay with suppliers in regards to maintaining inventory which can include: ordering and receiving supplies, resolving discrepancies with suppliers, and escalating any and all issues unable to be resolved to the General Manager or appropriate support department
Schedule and coordinate staffs shifts and work assignments, taking into consideration business needs and the skills and abilities of individual staff membersTrack attendance and perform payroll functions for all staff, ensuring information is entered in an accurate and Created: January 2010 Updated: September 2018 timely fashionTrain and develop staff in proper procedures and best practices while also providing coaching to help staff members reach the next stage in their career development; determine all training and orientation requirements for each staff and coordinate with appropriate staff to ensure successful completion of training and skill developmentOversee all aspects of applicable Franchise locations in accordance with Company standards and Franchise requirementsDevelop a marketing and business plan on an annual or semi-annual basis detailing the locations previous accomplishments while setting goals and action plans for the upcoming quartersEnsures the integrity of the cash flow process, making certain staff are following all security procedures closely while performing periodic checks to ensure compliance (train all staff in Cash Handling procedures)Attend all regularly scheduled Chef Manager or Food Service Director meetings ready to discuss your current location and overall organization success strategiesRemain an ambassador of goodwill, ethics, and great client relations at all timesLiaison with the client(s) to ensure their needs are met while working within Company guidelinesWhere necessary, step in to alleviate guest concerns and resolve issues that arise from serviceMaintains speed of service standardsLead and champion any construction or unit openingOversee all aspects of franchise locations, as applicableListens to customers (internal and external) and responds professionally to all questions and concerns, directing concerns to further levels of management as neededOther duties as assignedQualificationsWHO ARE WE LOOKING FOR?WORKING CONDITIONS:
Number and titles of Direct Reports:
Revenue responsible for:
The above statements describe the general nature and level of work being performed by individuals assigned to this classification. This is not intended to be an exhaustive list of all responsibilities and duties required of personnel so classified.Additional InformationWHAT’S IN IT FOR YOU?
Dexterra Group is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans’ status, Indigenous status, or any other legally protected factors. Disability-related accommodations during the hiring selection process are available upon request.#IND1
Mississauga, ON
Wed, 18 Jun 2025 22:34:19 GMT
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