Finance Operations Administrative Officer

Contents

• Location
• About the job
• Benefits
• Things you need to know
• Apply and further information

Leeds, London

About the job

Job summary

In the Department of Health and Social Care, we are proud of our purpose – to enable everyone to live more independent, healthier lives for longer. To achieve this, and create a great place to work, we have four values: we are inclusive, we constantly improve, we challenge, and we are agile. If this sounds like an environment you would like to work in, we would love to hear from you.

Financial Operations sits within the Revenue Finance Directorate of DHSC. It is a fast paced and forward-looking branch filled with people that are passionate about being part of the beating heart of finance at DHSC.

The areas of work within Finance Operations are diverse and high risk. We are responsible for Accounts Payable, Accounts receivable, Buying Co-ordinators, EPC, Travel & Expenses and Financial Systems for DSHC ensuring that our stakeholders receive a high-quality service. We also work closely with lots of other branches in DHSC finance.

An opportunity has arisen to work in Finance Operations. We are a flexible team with several varied responsibilities, offering the opportunity to move between the teams to develop and progress.

There is a range of Learning and Development opportunities available and encouraged across the Department to aid progression.

Job description

The post holder will be based in the Financial Operations branch.

It is a challenging and critical role for the Department with focus on timely and accurate processing of data to meet the required elements ensuring process controls are adhered to in all cases whilst providing a quality service through attention to detail and a prompt and courteous service delivery to our customers. The current vacancy will focus on the area of Accounts Payable with administrative support to the other teams as required

Person specification

• Process transactional data (e.g. supplier invoices/credit notes) promptly in line with the teams KPIs
• Process transactional data (e.g. invoices and credit notes) promptly in line with the departments policy and processes
• Advise other members of the team, department as well as external stakeholders (e.g. suppliers/customers) on queries, as necessary.
• Manage the team’s mailbox as assigned; ensuring queries are dealt with promptly and appropriately and escalate when necessary.
• Undertake team administrative duties
• Identify incorrect transactional data received by the team and take appropriate actions in line with policy and procedures.
• Be the first point of contact for customers and provide assistance, advice and signpost them to the relevant guidance both over the phone and in writing
• Carry out UAT testing in line with the Finance Operation’s internal controls.
• As and when required recognise and contribute to operational process and system improvements

Essential:

• Good level of IT literacy, including good working knowledge of Excel.
• Effective liaison skills to work with multiple stakeholders from within Finance, business units across DHSC and external stakeholders.
• A strong attention to detail.
• Good planning and organisational skills to manage personal workload.
• Ability to maintain accuracy while working to deadlines.
• Good customer service and written/verbal communication skills.

Desirable:

• Experience of processing financial transactions.

Behaviours

We’ll assess you against these behaviours during the selection process:

• Changing and Improving
• Managing a Quality Service
• Working Together

Benefits

Alongside your salary of £24,209, Department of Health and Social Care contributes £7,013 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

• Learning and development tailored to your role
• An environment with flexible working options
• A culture encouraging inclusion and diversity
• A Civil Service pension with an employer contribution of 28.97%

Your normal place of work will be your contractual primary workplace, usually either London or Leeds. Within DHSC we offer non-contractual hybrid working. The expectation at present is a minimum of 60% of your working time spent in the office, enabling in person interaction and collaboration, and enhancing team working, learning, and support.

You will be asked to express a location preference during the application process. Please be aware that this role can only be worked in the UK and not overseas and some travel may be required across the DHSC estate.

Opportunities for some working from home may be available; other flexible working options may be discussed with the hiring manager in line with individual circumstances and business need.

There are a limited number of DHSC colleagues who have existing agreed homeworking contracts resulting from Our Future Estate Programme 2023-2024. Colleagues covered by these arrangements are eligible to apply for this role whilst continuing their agreed existing home working arrangement. Occasional travel to DHSC offices or other locations may still be required according to business need. Travel and subsistence will be provided in line with the pre-agreed homeworker arrangements.

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : Maya Lall
• Email : [email protected]

Recruitment team

• Email : [email protected]

Further information

If you feel your application has not been treated in accordance with the Recruitment Principles and you wish to make a complaint, in the first instance, you should contact the DHSC Central Recruitment Team at [email protected]

If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission: https://civilservicecommission.independent.gov.uk/contact-us/

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