Overview TEKsystems is hiring a Field/Desktop Support Technician to support a large enterprise IT environment across a central office location and nearby facilities in the Madison area. This is an excellent long-term opportunity with a stable and established support team, with some contractors staying in similar roles for many years. The ideal candidate will have strong desktop troubleshooting experience, excellent customer service skills, and experience supporting enterprise Windows environments. Location Madison, WI This is a fully onsite role with occasional local travel to nearby facilities. Schedule Flexibility Candidates can choose from several schedule options: * 4×10 schedule (Fridays off) * Standard 5×8 schedule * 9-hour biweekly flex schedule with one Friday off every two weeks Compensation & Travel * $28/hr * Mileage reimbursement when traveling between facilities * Paid travel time between work locations Key Responsibilities * Provide hands-on desktop support for end users * Troubleshoot and support: * Windows 10/11 * Office 365 * PC/laptop hardware * Imaging and device deployments * Install and replace end-of-life PCs and laptops * Maintain inventory and properly dispose of outdated equipment * Manage and close tickets in the ticketing system * Assist nearby sites with projects and technical support needs * Support AV equipment installations and troubleshooting Required Experience * 3-5 years of enterprise desktop support experience * Windows 10/11 support experience * Office 365 support experience * Laptop/Desktop imaging and hardware troubleshooting * Strong customer service and communication skills * Experience working collaboratively within a team environment Nice to Have * ServiceNow * Microsoft Intune * AV/Conference room support experience Additional Requirements * Ability to lift up to 50 lbs * Ability to stand for extended periods when needed * Strong interpersonal and communication skills are critical for success in this role *Job Type & Location* This is a Contract position based out of Madison, WI. *Pay and Benefits*The pay range for this position is $28.00 – $28.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type*This is a fully onsite position in Madison,WI. *Application Deadline*This position is anticipated to close on Jun 23, 2026. About TEKsystems We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That’s the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. *San Francisco Fair Chance Ordinance:* Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records. *Massachusetts Lie Detector:* It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. *Use of Artificial Intelligence (AI):* We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.
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