Field Service Technician

Job title:

Field Service Technician

Company

RedShift Recruiting

Job description

Job DescriptionJob ID#:4679Job Category:Information TechnologyAre you a tech-savvy problem solver with a knack for customer service? We’re looking for a Field Service Technician to deliver onsite IT support to a diverse range of users and environments located near Albany, NY. This role involves resolving hardware and software issues, providing support for Office 365 and mobile devices, and ensuring seamless user experiences across client sites.Responsibilities of the Field Service Technician will include:

• Provide hands-on support for desktops, laptops, and mobile devices
• Troubleshoot issues related to hardware, operating systems, and peripheral devices
• Assist users with Office 365 applications; familiarity with Google Apps is a plus
• Handle support tickets efficiently and perform routine system maintenance
• Work independently at client locations, managing time and tasks effectively
• Maintain a professional, customer-focused demeanor in all interactions

Job RequirementsQualifications of the Field Service Technician:

• 1–3 years of desktop support or similar technical experience
• Solid understanding of computer hardware and operating systems
• Proficiency with Office 365; experience with Google Apps is a bonus
• Basic knowledge of networking concepts and configurations
• Ability to support and troubleshoot mobile devices
• Valid New York State driver’s license and reliable transportation
• Excellent communication skills and a commitment to outstanding customer service

Pay for this position is commensurate with experience and education, ranging roughly from $20-30/hr.To see a full listing of all our open positions, please visit:
https://www.redshiftrecruiting.com/jobs-hiring-near-meredShift Recruiting is the region’s premier recruiting agency with over 100 years of combined experience in the recruiting field. We specialize in permanent, temporary, and temp-to-hire positions. Our superior service combined with our highly qualified and carefully selected bank of candidates sets us apart.

Expected salary

$20 – 30 per hour

Location

Albany, NY

Job date

Sat, 24 May 2025 23:03:22 GMT

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