Facilities Management Works Co-ordinator
Royal Mail
Job reference number 323547Facilities Management Works Co-ordinatorSalary £24,000 per annum , 6% bonus potential, 22.5 days annual leave plus bank holidaysFull time, 37.5 hours per weekPermanentLeeds Mail Centre, Leodis Way, Stourton,Leeds, LS10 1AZWith around 1850 properties, Royal Mail’s property estate is one of the largest in Europe. The size is vast; from local delivery offices in every postal area of the UK, offices, vehicle garages, rail hubs, and our new state-of-the-art fully automated parcel superhubs. Royal Mails Property and Facilities Solutions is responsible for upgrading and maintaining the safety all of our buildings and provides a support service to the business. To ensure the high standards are sustained, we have a vacancy for a Facilities Management Works Coordinator based within the National Service Centre (NSC) in Leeds.The role
Working in a fast-paced environment, with demanding timescales, you’ll coordinate and despatch jobs to engineers, monitor all building maintenance work requests, ensuring engineer scheduling plans are accurate, achievable and jobs are carried out in an efficient way. Liaising with sub-contractors, managed agents and the hire team, you’ll ensure the works are completed on time, identify jobs at risk and escalate where appropriate to ensure targetsare met.Using your first-class customer service skills, you’ll accurately manage queries by email, telephone, teams, and face to face, support and work alongside the Helpdesk, Engineering and customers to ensure resource and productivity are maximised, whilst providing a seamless end to end customer experience.Flexibility is key as you’ll be expected to cover varying tasks as required including annual leave cover and volume demands across other team areas.About you
You need to demonstrate the following skills and experience on your CV:
Location/attendance – 08:00 – 16:00, Monday to Friday, 3 days per week in the Leeds office. A degree of flexibility is required.We are operating a hybrid approach to attendance and you will be required to be in the Leeds office 3 days a week with home/remote working option for the remaining 2 days. Additionally, all training will be conducted on site in Leeds (this may be full time for the duration of the training). Please note, this hybrid approach may change, subject to business requirements and you need to be fully flexible and if required, attend the Leeds office 5 days a week.
Leeds Mail Centre is located just off the M1 and has on-site parking for its staff. Its within close proximity to the city centre and has a frequent public transport links. There is an on-site gym and canteen facilities.Closing Date: Monday 26th May . Please note, this advert may close early if the appropriate number of applications has been reached.About UsRoyal Mail Property & Facilities Solutions is responsible for upgrading and safely maintaining one of the largest corporate real estates and property portfolios in Europe, with over 1800 sites. £24000 per year
Leeds
Fri, 16 May 2025 01:28:00 GMT
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