Enterprise Customer Success Manager
Instacart
We’re transforming the grocery industryAt Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.Instacart is a Flex First teamThere’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work-whether it’s from home, an office, or your favorite coffee shop-while staying connected and building community through regular in-person events.OverviewAbout the RoleAt Instacart, we’re seeking a highly-skilled Enterprise Customer Success Manager to lead and champion our relationships with strategic retail partners leveraging solutions. This role is a cornerstone in driving the success of our enterprise offerings, acting as a trusted advisor to our partners and representing their voice within Instacart. You’ll also play an integral part in refining our customer success methodologies and metrics-delivering impactful outcomes for Instacart and our partners alike.About the TeamThis role is part of the Enterprise Customer Success team-a dynamic group within the broader Enterprise Solutions organization. You’ll work cross-functionally with specialized groups such as Technical Account Management, Project Management, Solutions Architecture, Technical Support, Documentation, and Product Management. As a member of this team, you’ll be at the center of some of Instacart’s most impactful business operations and strategic initiatives, helping to drive enterprise-level growth.About the Job
Caper-Specific Responsibilities:
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Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy . Currently, we are only hiring in the following provinces: Ontario, Alberta, British Columbia, and Nova Scotia.Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings .For Canadian based candidates, the base pay ranges for a successful candidate are listed below.CAN$122,000—$135,000 CAD
$122000 – 135000 per year
Canada
Thu, 08 May 2025 23:06:05 GMT
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