Dispatcher, Maligne Lake

Job title:

Dispatcher, Maligne Lake

Company

Pursuit

Job description

What will be your daily pursuit?This multi-faceted role includes ensuring tour boats are efficiently scheduled, critical operations communications are managed effectively and the fulfillment of tour group bookings.What will your compensation be?The starting salary for this position is $18.50.When does this adventure begin?This role begins May 20 and runs until October 14, 2025.What perks can you expect?

• Join an inclusive, global team and make life-long connections.
• Enjoy free access to Pursuit attractions and 50% off for friends.
• Get discounts on hotel stays, dining, and retail.
• Access subsidized mental health and wellness resources.

What will you do in this job?

• Dispatcher plays a pivotal role working with operations leadership to support the efficient use and revenue maximization of our tour boat fleet and resources
• With direction from leadership, adjusting inventory availability for advanced online purchase, daily sales and group travel
• Create the daily boat cruising schedule in advance, based on operational demand, staffing levels, and boat maintenance requirements
• Operate as a central radio communications and distribution point for all daily operations and emergency situations
• Handling group and walk-up guest sales and check-in
• Communication and tour orchestration with onsite dock agent, ticket agents and tour group guides/directors
• Maintaining boat tracking reports and communicating any issues to Maligne operations management
• Maintaining visitor tracking reports and daily tour pax counts
• Other duties as assigned

What skills and experience do you need for this job?

• A self-starter who takes initiative
• Cash-handling experience
• Previous dispatch or logistic management is an asset
• Previous experience with tour group directors is an asset
• Fluent and articulate in English, able to communicate and comprehend over two-way radio, required
• Administrative skills including Microsoft Office applications
• Experience using RTP POS Software, an asset
• Proven strength in problem solving, critical thinking, attention to detail and ability to make decisions
• Must be able to react quickly and efficiently, with flexibility
• Mature and professional with the ability to create a sense of calm under stressful situations
• Comfortable working on your feet for extended periods of time in both an indoor and outdoor environment. Be prepared for all weather conditions (snow, rain, wind, hail)
• Must meet the organization grooming and appearance standards
• To honor our commitment to be “Always Honest” all employees must consent to a criminal record check

What will your work environment be like?

• Beautiful. You’ll be working in the iconic, unforgettable and inspiring location. Regardless of what your role is with us, you’ll really get the chance to explore and see amazing scenery and wildlife within the Canadian Rockies.
• Fun. You’ll be meeting team members from across the globe and get to participate in tons of team events.
• Independent. You’ll spend your days in and around our amazing properties.
• Remote. Our home is filled with trees, lakes, and blue-bird skies; rather than buildings, freeways, and smog.
• Busy. You need to be prepared for a physical working environment with walking, stair climbing, bending, reaching, lifting (up to 50 pounds with assistance) as required

We work as a team and believe that we succeed together – these job duties may change based on the needs of the team and company as a whole.EEOPursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, colour, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics.Pursuit places a high value on diverse backgrounds and experiences, recognizing that they serve as catalysts for creativity and innovation. We encourage individuals who are eligible to work in Canada to apply and join our inclusive team!We are working to eliminate barriers for applicants and team members from equity-deserving groups. If you are unable to complete the application process online, or if you require accommodation related to a protected ground under the Canadian Human Rights Act during the application or hiring process, please contact our Talent Acquisition Team at or drop in to one of our offices to hand in a resume if you do not have access to a computer. We thank all candidates for their interest; however, please note that only applicants selected for further consideration will be contacted.

Expected salary

Location

Jasper, AB

Job date

Tue, 22 Apr 2025 22:10:29 GMT

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