Director, Site Relationships

Job title:

Director, Site Relationships

Company

Worldwide Clinical Trials

Job description

Who we areWe’re a global, midsize CRO that pushes boundaries, innovates and invents because the path to a cure for the world’s most persistent diseases is not paved by those who play it safe. It is built by those who take pioneering, creative approaches and implement them with quality and excellence.We are Worldwide Clinical Trials, and we are a global team of over 3,500+ experts, bright thinkers, dreamers and doers and, together, we are changing the way the world experiences CROs – in the best possible way.Our mission is to work with passion and purpose every day to improve lives and we are looking for others who value this same pursuit.Why WorldwideWe believe everyone plays an important role in making a world of difference for patients and their caregivers. From our hands-on, accessible leaders, to our cohesive and supportive teams, we are committed to enabling professionals from all backgrounds and experiences to succeed. We prioritize cultivating a diverse and inclusive environment that continues to promote collaboration and creativity. We are proud to be a workplace where people thrive by being themselves and are inspired to do their best work every day. Join us!SUMMARY: The Director, Site Relationships will lead the implementation of our global site strategy. This role is responsible for working with regional managers to expand our site alliance network while also expanding our integrations and revenue opportunities related to sites. This role will have regional direct reports and will need to set appropriate goals consistent with the department’s vision and overall site and patient strategy with the aim of increasing value to Worldwide. The Director, Site Relationships will sign off on new sites and new initiatives with sites, ensuring that new partnerships add strategic value to the Worldwide portfolio. The role will also be responsible for implementation of new revenue lines with the support of the Global Clinical Development leadership team. These relationships will benefit our customers, from site feasibility through to database lock and our sites, by ensuring that industry sites think of Worldwide as a “CRO of choice”.RESPONSIBILITIES:Tasks may include but are not limited to:

• Identification of new potential alliance sites in assigned region of the world that align with Worldwide’s therapeutic areas of focus
• Delegation of site alliances across the global Site Relationships team, leveraging regional expertise, geographic proximity, and workload management to ensure proper oversight of sites
• Lead introductory calls with potential new alliance sites, acting as a role model for team members when it comes to asking the right questions and determining potential value of a site to Worldwide
• Acting as first line approval for new sites to the network that have gone through our site evaluation process, ensuring that sites meet our expected quality and performance standards
• Point of escalation for global Worldwide alliance sites, including but not limited to issue resolution and, depending on volume, attendance of governance calls with key partnered sites
• Work with team to ensure our records for sites remain up to date, including site capabilities, investigators, experience, and anything else required
• When required, directly manage day to day relationships of site alliances with goal of delegating responsibilities when possible to regional team members
• Work with business development teams during the pre-award process in order to ensure site alliances are represented in a competitive, data-driven manner and act as final reviewer for proposal text
• Work with the study start-up teams to ensure that site alliances are prioritized correctly and that efficiencies involved with utilizing site alliances are properly communicated
• Represent Worldwide in bid defense preparation and / or bid defense meetings when requested
• Monitor site performance on awarded studies and bring deficiencies in performance to sites’ attention when warranted
• When sites fall behind on start-up or enrollment performance, work with sites and internal teams to strategize ways to improve performance
• Collate and analyze global KPI data on a monthly basis to present to Global Clinical Development leadership and strategize ways to improve performance on an ongoing basis
• Lead and support team in conducting ongoing surveys to evaluate the status of the relationship and share results with the full team, including but not limited to start up metrics, recruitment metrics & query resolution metrics.
• Share information with internal stakeholders regarding new sites onboarded as well as site expansions and other updates
• Lead the implementation of new revenue models related to sites, including but not limited to possible site integrations, development of “pop up” or “research-naïve” sites, or other service offerings
• When onboarding a site for which Worldwide is integrating closer (placing direct resources), act as an additional level of approval by visiting site location to ensure operational quality and safety of potential patients
• Provide advice to Global Clinical Development leadership team on site trends and industry movement related to competitive intelligence and the acquisition market.
• Ensure that global Worldwide network has proper geographic and therapeutic coverage in accordance with vision laid out by Global Clinical Development leadership team
• Support hiring efforts for team expansion by participating in interviews with Global Clinical Development leadership to ensure proper competencies and culture fit
• Support Global Clinical Development team in forecasting resources needed based on cost analysis and workload of team

The duties and responsibilities listed above are representative of the nature and level of work assigned and are not necessarily all-inclusive.OTHER SKILLS AND ABILITIES:

• Partner with Global Clinical Development leadership team to ensure that Worldwide becomes and remains at the forefront of the industry
• Excellent networking skills to represent Worldwide with key stakeholders.
• Excellent written and verbal communication skills – able to interact with all levels of internal and external management.
• Excellent negotiation, influencing and problem solving skills.
• Strong people management skills
• Self-motivated with proactive issue monitoring and management including risk assessment and contingency planning.
• Possess a combination of critical thinking and operational expertise and efficiency.
• Knowledge of industry trends and ability to build robust strategy
• Comprehension of the biopharmaceutical industry
• Comprehension and experience with of budgets and business-planning
• Ability to conduct complex analyses and research, weighing priorities
• Proven relationship skills with internal personnel and external partners including leadership teams
• Leadership and organizational abilities
• Ability to work at a fast pace with short timelines and minimal oversight.
• Ability to travel when required, 10-20%
• Ability to lead a remote team.

The duties and responsibilities listed above are representative of the nature and level of work assigned and are not necessarily all-inclusive.REQUIREMENTS:

• Minimum Bachelor’s Degree
• 8+ Years’ experience in the clinical research industry/healthcare industry
• Experience working at or working with sites globally
• Proven experience of using state of the art best practices
• Proven experience implementing a strategy within an organization with demonstrable results
• Knowledge of healthcare, clinical trial, & privacy regulations
• Knowledge of industry standards
• Ability to work autonomously, including direct management of remote teams, balancing time zone requirements as necessary
• Knowledge of the principles of Good Clinical Practice

Promotion to the next level is not automatic based on years of experience. Personnel are evaluated on proven competency, level of responsibility, and ability to work independently.We love knowing that someone is going to have a better life because of the work we do.To view our other roles, check out our careers page at ! For more information on Worldwide, visit or connect with us on .Worldwide is an equal opportunity employer that is committed to enabling professionals from all backgrounds and experiences to succeed and, to that end, we prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and creativity. We know that when our employees feel appreciated and included, they can be more creative, innovative, and successful. We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We provide equal employment opportunities to all employees and applicants regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, military status, or other class protected by applicable law.

Expected salary

Location

United Kingdom

Job date

Fri, 22 Nov 2024 00:55:23 GMT

To help us track our recruitment effort, please indicate in your email/cover letter where (hiring-jobs.com) you saw this job posting.