Send
Job title:
DevOps Engineer
Company
Send
Job description
You’ll report to: Jason Einon, Head of DevOps
Team: Technology
Location: UK based, Remote-First. We have an office in London (Monument) that you can use as frequently or as little as you like.
Salary Range: £60,000 – £70,000 per annum
Role Type: Full-Time, Permanent
Start date: As soon as possible
Visa / Sponsorship Available: Not AvailableThe DevOps Engineer Role
As we continue our mission to be the market-leading underwriting software platform for agile insurers, we are excited to kick off the search for a DevOps Engineer.At Send Technology, we’re on a rapid growth trajectory, expanding our footprint in the insurtech space and supporting an ever-growing base of dynamic insurers. As a DevOps Engineer, you’ll play a critical role in ensuring the scalability, security, and efficiency of our cloud-native infrastructure. You will work closely with cross-functional teams to design, implement, and optimise a variety of frameworks that power our platform’s performance and reliability.Your expertise will drive the automation and integration of complex processes, enabling us to deliver faster, more secure solutions to our clients. As a key player in our team, you’ll have the opportunity to shape the future of our tech stack while directly impacting the success of the business. If you’re passionate about cloud technologies, automation, and working in a fast-paced, innovative environment, this role offers an exciting opportunity to help us achieve our vision.About Send
In 2017, the three founders of Send (Andy Moss, Ben Huckel, and Matt McGrillis) had a vision to reshape and enhance the underwriting processes of commercial insurers by fusing advanced technology and deep expertise.2019: Delivered a commercial and specialty Underwriting Workbench for a leading global insurer (a major FTSE 100 carrier and one of the UK’s top five composite insurers), streamlining operations, driving efficiencies, and providing forward visibility.2022: Won three awards for the Underwriting Workbench and raised $10m in Series A funding to expand in the UK and US.2023: Launched “Smart Submission,” a stand-alone component of the Underwriting Workbench, and was named a “Leader” in the IDC MarketScape: Worldwide P&C Intelligent Underwriting Workbench Applications Vendor Assessment.2024: Named a “Top Provider” in the Datos P&C Workbench report and a “Leader” in the Celent Underwriting Workbench reports in both North America and Global Markets.Our vision is to be the market-leading underwriting software platform for agile carriers.
#loveunderwritingOur Funding
From 2017 to 2022, we bootstrapped our growth journey, transforming into a profitable and stable company. In November 2022, after a year of customer and team growth, we successfully obtained $10m in Series A funding to accelerate our expansion in the UK and US and our product development. We enjoy the support and expertise of our investors, Mercia and Breega.We are currently preparing our Series B funding round, and looking forward to the growth acceleration this will facilitate.The Send Team
In the past year, Send has experienced remarkable team growth, expanding by over 50% to a team of 80+. At the start of 2024, our team was based in the UK and Poland. We’ve taken significant strides towards establishing a global presence and now have team members across the US and India, all working collaboratively to be the market-leading underwriting software platform for agile insurers.What You’ll Be Doing as a DevOps Engineer
- Design and Implementation of AWS resources based on new and existing requirements to support the hosting of send technology applications and internal tools.
- Support the delivery of application changes, ensuring an automation first approach to all areas of work where possible.
- Work in a structured manner in line with policy/guidelines and more closely with Technical Architects, Business Analysts, Project Managers and Team Leaders as the project dictates.
- Ensure that operational systems are designed, developed and fully supported in line with policies, standards and procedures.
- Review and contribute on a regular basis to the ongoing improvement of team practices and approaches with a view to making the team more effective and improving the DevOps functionality within send
The Skills and Experience Needed for the DevOps Engineer Role
- Experience working with SaaS hosting platforms is desirable, ensuring scalability, security, and reliability.
- Experience of using Terraform to manage cloud-based resources.
- Experience of working with AWS cloud technologies.
- Experience of deploying and managing containerised applications in ECS and Kubernetes (EKS) and Lambda.
- Knowledge of CI/CD tooling, preferably experience with Jenkins.
- Enjoys looking for ways of improving process’ through automation and ensuring value is added as a result.
- Experience of bash and groovy scripting (Desirable).
- Excellent planning, organising and time management skills.
- Professional and results oriented approach.
- Self-motivated and driven attitude to work combined with an ability to meet deadlines.
What’s on Offer – Life at Send
Health Insurance – through AXA, covering medical, dental, optical, mental health, and therapies, plus access to Spill for free, confidential mental health support and therapy.
Life Insurance – covering four times basic salary, and Income Protection for up to 36 months at 75% of salary, including rehabilitation support.
Pension Scheme – Salary sacrifice pension scheme through Royal London. Send contributes 8%, with an employee minimum of 4%.
Time Off – 25 days annual leave for all colleagues, plus public holidays. We also offer volunteering time and a wellness day.
Enhanced Parental Leave – Enhanced parental leave package, including 12 weeks of fully paid leave for all new parents and additional support for birth-giving parents.
Learning and Development – Annual budget to use through Learnerbly, giving you access to books, courses, conferences, and resources to support your development.Check out Send’s public Handbook for more information on our product, recruitment process, team, benefits and much more.DevOps Engineer Interview Process
Our recruitment process for the DevOps Engineer role will consist of 3 interviews.Stage 1 – Intro call with our in-house recruiter, Liam (30 minutes) – This will cover your background, motivations and communication, along with a chance to get to know Send and the role better.Stage 2 – Interview with Jason Einon, Head of DevOps and one other member of our DevOps team (30-45 minutes)Stage 3 – Interview with Jason Einon and Chris Newton, CTO (1 hour)30-minute call with a Send FounderAt Send, our focus lies in enhancing our culture rather than building a team that fits a cultural alignment. We recognise from our experience that a diverse, equitable, and inclusive team enhances our innovation, creativity, decision-making, overall performance, team success, and much more.When considering applying for a role that has captured your interest, we encourage you to submit an application even if you don’t meet every requirement. Studies show that women, Indigenous people, and individuals of color are less likely to apply for jobs unless they meet every qualification and requirement detailed within the job advert. At Send, we aim to break away from this trend.When it comes to growing the team, we welcome everyone to apply, irrespective of your background, ethnicity, or culture. We are committed to thoroughly reviewing all applications and refraining from discrimination based on race, ethnicity, color, religion and belief, national origin, sexual orientation, age, marital status or civil partnership, family status, pregnancy and maternity, disability (both visible and invisible), gender identity or expression, or any other legally protected status.We understand that fostering inclusive hiring practices is a continuous journey that requires dedication and ongoing improvement. We welcome any feedback you may have regarding our hiring or interview processes.If you have any specific needs or additional requirements, please feel free to share them with us in the designated space on your application. Our aim is to ensure a smooth and comfortable application and interview process as possible.
Need help with your application or have additional questions regarding the role? Email – liam.longstaff-pagoni@send.technology
Expected salary
£60000 – 70000 per year
Location
London
Job date
Fri, 14 Mar 2025 23:52:44 GMT
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