Delivery Support Administration Support Officer(Ref: 1325)

Contents

• Location
• About the job
• Benefits
• Things you need to know
• Apply and further information

East Midlands (England), East of England, London (region), North East England, North West England, South East England, South West England, Wales, West Midlands (England), Yorkshire and the Humber

About the job

Job summary

This position is based nationally

Job description

This is an opportunity for a fixed term appointment / loan of up to 12 months.

This post will be based in Health and Wellbeing Division, within the Rehabilitation Directorate of HMPPS Headquarters. The post holder will be working as part of a small team providing administrative and project management support to a range of specialists across a wide portfolio.

We are advertising for either Fixed Term Appointments for an initial period of 12 months (external applicants) or a Loan (internal applicants). Both will have the possibility of being extended or made permanent.

The post holder can be based anywhere nationwide, flexible and remote working will be available.

Overview of the job

The post holder will be responsible for maintaining administrative processes within specified timescales for their area of work.

Summary

The post holder will provide administrative support within their team / unit / group. Responsibilities include meeting support, collation of routine information, maintenance of databases and ad hoc administrative tasks.

Responsibilities, Activities and Duties

The job holder will be required to carry out the following responsibilities, activities and duties:

• Organisation of meetings / events, distribution of papers, support taking minutes/notes and writing up minutes
• Provides a first line of response to telephone calls to the department and directs callers as appropriate to the relevant member of staff.
• Act as first point of contact for general administrative support as and where required. This may involve chasing up outstanding information, updating and closing down cases on the tracking system, retrieving files/ information and interrogating databases to obtain information.
• Organise, produce and maintain accurate records for area of work
• Act as contact point for all communications to the team. Prioritise and distribute communications to the appropriate person or relevant department
• Prepare paperwork for checking by manager, conducting initial checks as required
• Act as I-Procurement and Quantum Point of Contact requisitioner
• Maintaining, logging and processing documents for the unit within given timeframe.
• Monitor the functional mailbox(s) action any issues and where needed log the request in the relevant folder/spreadsheets.
• Collate stationary request acting as requisitioner for the group
• Maintain and create relevant databases and ensure they contain accurate data, routinely quality assuring them – this can include restricted or confidential information

The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The Job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation scheme and shall be discussed in the first instance with the Job Holder.

Essential Experience

N.B. Converting job descriptions to the new Success Profile format means areas captured in experience could also be assessed as a strength. Vacancy managers should use their own judgement to decide where best to assess these. Good communication skills and the ability to communicate at all levels of the organisation.

Technical Requirements

Good working knowledge of Microsoft word and excel….Less

Person specification

Please refer to Job Description

Behaviours

We’ll assess you against these behaviours during the selection process:

• Communicating and Influencing
• Delivering at Pace
• Working Together

Benefits

• Access to learning and development
• A working environment that supports a range of flexible working options to enhance your work life balance
• A working culture which encourages inclusion and diversity
• A Civil Service pension with an employer contribution of 28.97%
• Annual Leave
• Public Holidays
• Season Ticket Advance

For more information about the recruitment process, benefits and allowances and answers to general queries, please click the below link which will direct you to our Candidate Information Page.

Link: https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : SSCL Recruitment Enquiries Team
• Email : [email protected]
• Telephone : 0845 241 5358

Recruitment team

• Email : [email protected]

Further information

Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. I you feel a department has breached the requirement of the Recruitment Principles and would like to raise this, please contact SSCL ([email protected]) in the first instance. If the role has been advertised externally (outside of the Civil Service) and you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their web pages: http://civilservicecommission.independent.gov.uk/civil-service-recruitment/complaints

https://jobs.justice.gov.uk/careers/JobDetail/1325?entityId=1325

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