Customer Support Specialist

Job title:

Customer Support Specialist

Company

TigerTel

Job description

Immediately hiring Full Time Customer Support Specialists at TigerTel!What is a Customer Support Specialist? Our technology allows us to be a virtual extension of our client’s teams and to make a direct impact on their everyday operations. If you’re a strong typist who loves customer service and talking to people, this is the position for you! Every interaction is an opportunity to help a customer feel valued, respected, and taken care of. We’re looking for people who are detail oriented, motivated, and compassionate to fill these important positions.Customer service experience is a plus but not required.This is an in-office position.Your job will be to professionally handle incoming calls, greet callers, provide and request required information, transfer calls, or take messages as necessary. You will work on our state-of-the-art call processing system and will be trained on a variety of call centre tools to help properly prioritize customer needs. We are an inbound call centre only. We do not perform any outbound telemarketing or hard sales calls.To be successful in this role, you must have:

• A welcoming voice with an upbeat tone
• Strong command of the English language with good spelling and grammar
• Computer skills in a Windows based environment
• Good attendance
• The ability to type 35 words per minute or more

Compensation: $18.50 per hourShifts Offered:

• Full Time (40 hour work week)

• Friday-Tuesday, 11pm AST – 8:00am AST
• Saturday-Wednesday, 2:00 pm AST – 11:00 pm AST
• Thursday-Monday, 9:00 am AST – 6:00pm AST
• Must be available to work weekends

Training is for four weeks, Monday-Friday, 9:00 am AST- 6:00 pm ASTOur Benefits for Full Time Employees Include:

• RRSP with company matching
• Health Insurance
• Dental Insurance
• Vision Insurance
• Paid Vacations (up to 4 weeks per year over time)

Benefit Conditions:

• Waiting period may apply
• Only full-time employees eligible

TigerTel is an Equal Opportunity Employer, committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.Don’t miss out on this opportunity – Apply Today!Job Posted by ApplicantPro

Expected salary

$18.5 per hour

Location

Dartmouth, NS

Job date

Sat, 05 Jul 2025 22:14:48 GMT

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