Customer Services Specialist (Office Specialist 1)

Are you ready to support a busy office with front‑desk reception and administrative tasks? If so, please apply for our Customer Services Specialist (Office Specialist 1) position before Sunday, October 18 at 11:59 PM. This is a non‑hybrid position and requires in‑office work at our Salem location five days a week.

What you will be doing:

As our Customer Services Specialist, you will have the opportunity to:

• Answer multiple phones
• Greet and assist walk‑in customers
• Process payments
• Schedule conference rooms
• Route mail for all building tenants
• Maintain agency phone lists, coordinate inter‑agency mail
• Sort, open, date‑stamp, and route incoming mail
• Order and manage office supplies
• Prepare documents for scanning

Working Conditions

This is a non-Hybrid position requiring in office work 5 days a week. The role involves regular computer use, including viewing a monitor and sitting for extended periods of time to complete daily tasks. The position may operate in a fast-paced environment with multiple, competing demands and requires the ability to manage several tasks at once, sometimes under the pressure of high-priority deadlines. The employee may experience occasional exposure to hostile or upset individuals while performing customer service or program support duties.

The role requires lifting and carrying items up to 20 pounds, such as office files, boxes, or program materials, as part of routine work activities.